Loan Operations Maintenance Specialist

Job Description

Job Title:         Loan Operations/Maintenance Specialist      

Department:    Loan Operations        

Reports to:      Loan Operations Manager

FLSA Status:   Non-exempt   

Expectations for ALL Team Members: Supports Legends Bank’s Mission, Vision, and Values by demonstrating the following characteristics and behaviors with team members, customers, and the communities we serve.

L – Lead; E – Engage; G – Grow: E – Excel; N – Notice; D – Do; S - Serve

Summary/Purpose:

Provides support to the Loan Operations Department in reference to loan files by performing the following duties.

Essential Duties and Responsibilities: include the following.  Other duties may be assigned.

• Prints, reviews and mails loan billing notices and past due statements.
• Maintains construction draw files.
• Coordinates property inspections for construction loans.
• Calculates available funds and prepares tickets for construction draws.
• Communicates with loan officers, inspectors and customers as needed.
• Prepares documentation required to release collateral for paid off loans.
• Prepares paid off loan files for long term storage.
• Updates tickler system with outstanding exception items.
• Updates tickler system with insurance information.
• Coordinates insurance tracking with third party vendor.
• Reviews & updates system w/Force Placed insurance.
• Operates computer or office machines to compute payoffs, rebates, and adjustments.
• Answers questions on all types of loans and loan products.
• Corrects non-posted items.
• Prepares loan reports relating to duties or projects assigned.
• Assists with problem/error resolution as needed.
• Maintains logs as required.
• Performs necessary research for completion of projects.
• Ensures schedules and deadlines are met.
• Scans loan files as needed for department.
• Book/Maintenance loans on Core system.

Required Skills & Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must have the ability to multi-task with great attention to detail; strong communication skills – written and oral; ability to work independently, cross-train and perform extensive research. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• EDUCATION and/or EXPERIENCE

High school diploma or equivalent with some banking experience.  Prefer 2 years’ experience in a financial industry loan department.

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• While performing duties of position, employees are regularly required to sit, stand, walk, talk and hear.
• Requires regular use of hands, arms, and fingers.
• Includes some bending, reaching and occasionally lifting and/or moving up to 25 lbs.
• Specific vision abilities required by this job include close, distance, color, depth perception, peripheral vision, and the ability to focus.
• The noise level in the environment is usually minimal.

• Ability to travel to branches within bank footprint or customer locations as needed.
• Ability to travel to post office and transport sensitive information.
• Ability to use facsimile, photocopier, and other general office equipment frequently.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.