What are the responsibilities and job description for the Lead Management Supervisor position at LegalZoom?
Description
Position at Nevada Corporate Headquarters
About Nevada Corporate Headquarters
Nevada Corporate Headquarters has been the corporate formation specialist for over twenty years. Founded in 1989, Nevada Corporate Headquarters, and its associated companies, have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, estate and retirement planning. We are dedicated to providing the highest standard of customer service.
Nevada Corporate Headquarters is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.
Overview
The Lead Operations Supervisor keeps the sales operation running smoothly by making sure leads are clean, moving quickly, and distributed fairly. This role helps protect revenue by preventing lead backlogs, spotting lead quality or volume issues early, and working closely with Sales, Business Development, and Client Support to get the most value out of every opportunity.
This position will be onsite at our Las Vegas, NV office.
You will
$52,000.
You will also receive a full range of medical, financial, and other benefits as seen below.
○ Mental Health
○ One Medical
○ Fringe lifestyle benefits up to $250
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.
Position at Nevada Corporate Headquarters
About Nevada Corporate Headquarters
Nevada Corporate Headquarters has been the corporate formation specialist for over twenty years. Founded in 1989, Nevada Corporate Headquarters, and its associated companies, have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, estate and retirement planning. We are dedicated to providing the highest standard of customer service.
Nevada Corporate Headquarters is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.
Overview
The Lead Operations Supervisor keeps the sales operation running smoothly by making sure leads are clean, moving quickly, and distributed fairly. This role helps protect revenue by preventing lead backlogs, spotting lead quality or volume issues early, and working closely with Sales, Business Development, and Client Support to get the most value out of every opportunity.
This position will be onsite at our Las Vegas, NV office.
You will
- Own the full lifecycle of lead data, from intake and scrubbing to distribution and recycling, ensuring no backlog and balanced allocation across sales reps
- Distribute inbound leads across sales teams within defined SLAs, ensuring leads are always moving and fairly assigned
- Monitor lead flow, contact rates, and performance trends, proactively alerting leadership to volume or quality issues
- Execute regular lead recycling (“Second Pass”) initiatives to maximize lead value and fully utilize lead inventory
- Track and report lead performance by rep, partner, and lead type
- Co-manage the Client Support Team by overseeing productivity, schedules, SOP adherence, and weekly alignment meetings
- Experience managing lead data, CRM systems, and sales distribution workflows in a fast-paced, high-volume environment
- Strong attention to detail and the ability to manage large volumes of leads accurately
- Analytical and reporting skills to identify trends, gaps, and solve problems proactively
- Experience working closely with sales teams and collaborating across functions
- Clear communication skills and a proactive, ownership-driven mindset
$52,000.
You will also receive a full range of medical, financial, and other benefits as seen below.
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Paid Time Off
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short-Term/Long-Term Disability Insurance
- Plus other wellness benefits to include:
○ Mental Health
○ One Medical
○ Fringe lifestyle benefits up to $250
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.
Salary : $52,000