What are the responsibilities and job description for the Sr. Business Operations Director position at Legal Soft?
Business Operations Director — AI & Legal TechnologyLocation: In Office PositionEmployment Type: Full-TimeIndustry: Artificial Intelligence · Legal Tech · SaaSWebsite: www.LawPractice.aiAbout the RoleWe are seeking an experienced Business Operations Manager to oversee the strategic and operational execution of our AI-driven products serving the legal industry. The ideal candidate combines business acumen, technical fluency, and product development expertise to drive efficiency, scalability, and market growth.This individual will work closely with our executive, development, and client success teams to ensure seamless product delivery, launch strategies, and customer adoption across multiple AI-powered legal solutions.Key ResponsibilitiesOperational LeadershipOversee day-to-day business operations across multiple AI product lines and initiatives.Develop and optimize operational systems, processes, and best practices to support growth and scalability.Coordinate cross-functional teams (engineering, product, marketing, and client success) to ensure alignment and timely delivery.Product Development & DeploymentManage end-to-end product development cycles — from concept and design to deployment and iteration.Collaborate with software engineering teams to ensure high-quality, on-schedule releases.Translate business goals into actionable technical requirements and project plans.Go-To-Market & Growth StrategyDrive go-to-market planning, product positioning, and launch execution.Collaborate with marketing and sales to develop product narratives, demos, and growth campaigns.Analyze performance data and client feedback to refine market approach and improve product adoption.Client Success & ExperienceOversee client onboarding, support, and retention processes to ensure long-term satisfaction and renewals.Establish success metrics and continuously monitor client engagement and ROI.Work closely with key clients to gather insights that shape future product enhancements.QualificationsBachelor’s or Master’s degree in Business, Computer Science, Engineering, or related field.5 years of experience in business operations, preferably in AI, SaaS, or legal technology.Proven track record in managing software development teams and product life cycles.Experience in product marketing, go-to-market strategy, and client success management.Strong understanding of AI applications, software deployment, and technology-driven business models.Excellent communication, analytical, and leadership skills.Preferred ExperienceBackground in legal services, law firm technology, or case management systems.Familiarity with AI/ML integration and SaaS platforms.Experience scaling operations in a fast-paced startup or high-growth environment.Compensation & BenefitsCompetitive salary and performance-based bonusesHealth, insuranceOpportunity to lead innovation at the intersection of AI and lawCompany DescriptionA Los Angeles-based legal industry with expansion to AI Tech for law firms. Website: www.LawPractice.ai
Salary : $100,000 - $125,000