What are the responsibilities and job description for the Virtual Student Loan Debt Counselor position at Legal Services of Long Island?
Job Description
As a Paralegal in our EDCAP Unit, you will be responsible for community education regarding student loan repayment, counseling borrowers, and assisting the Supervising Attorney with student debt litigation matters. Your tasks will include:
- Providing over-the-phone, remote video conferencing, and in-person assistance to individuals who need help with higher education debt, including selecting an appropriate repayment plan, loan consolidation, applying for forgiveness and discharge programs, avoiding or getting out of default, and more.
- Preparing training materials and fact sheets.
- Maintaining required case files, client data, and all statistical information as required.
You will also be responsible for providing trainings and presentations to consumers and advocates, as needed.
