What are the responsibilities and job description for the Bilingual Legal Intake Specialist position at Legal Intake Professionals?
Full Time Bilingual Legal Intake Specialist
At Legal Intake Professionals, we are seeking motivated and empathetic individuals to join our growing team as Intake Specialists! Your role would be to establish the firm's relationship with potential clients by handling a high volume of incoming as outlined in training. This is an in-office position.
As a liaison between our personal injury law firm clients and their potential customers, you'll be the first point of contact for people often going through a difficult time, so empathy, accuracy, and communication skills are vital. Your professionalism, compassion, and patience will set the tone for every interaction. At Legal Intake Professionals, we pride ourselves on delivering the highest level of customer satisfaction by focusing on the specific needs of our clients and their customers.
Our company serves a wide range of clients, so the ability to speak a second language, especially Spanish, is a requirement. Previous customer service experience is a bonus! We are committed to training the right candidate on all our systems and procedures.
To Be Successful In This Role, You Must Have
Our Benefits For Full Time Employees Include
Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity – Apply Today!
Job Posted by ApplicantPro
At Legal Intake Professionals, we are seeking motivated and empathetic individuals to join our growing team as Intake Specialists! Your role would be to establish the firm's relationship with potential clients by handling a high volume of incoming as outlined in training. This is an in-office position.
As a liaison between our personal injury law firm clients and their potential customers, you'll be the first point of contact for people often going through a difficult time, so empathy, accuracy, and communication skills are vital. Your professionalism, compassion, and patience will set the tone for every interaction. At Legal Intake Professionals, we pride ourselves on delivering the highest level of customer satisfaction by focusing on the specific needs of our clients and their customers.
Our company serves a wide range of clients, so the ability to speak a second language, especially Spanish, is a requirement. Previous customer service experience is a bonus! We are committed to training the right candidate on all our systems and procedures.
To Be Successful In This Role, You Must Have
- Good verbal and written communication skills, specifically: spelling, grammar, and diction
- A professional phone voice that shows customer care and concern
- Active-listening skills to ensure client information is gathered correctly and fully
- The ability to ask appropriate questions
- The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
- Accurate and fast typing skills
- PC/Computer skills in a Microsoft Windows environment
- A flexible schedule, including nights, weekends, and holidays
- A High School Diploma or GED, and must be 18 years of age
- The ability to speak, read, and write in Spanish and English
Our Benefits For Full Time Employees Include
- Employee Stock Ownership
- Full Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
- English: $17/Hr
- Spanish: $19/Hr
- Full Time - 40 hours
- Saturday, Monday, Wednesday, Thursday, Friday: 3pm-12am
- You must be available to work a Saturday OR Sunday each week
- You must be very punctual with great attendance.
Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity – Apply Today!
Job Posted by ApplicantPro
Salary : $17 - $19
