Housekeeping Manager

Summary:  The Housekeeper Manager is responsible for ensuring efficient operations of the Housekeeping Department in accordance with brand and company standards, as well as supervising the entire department.

 Key Responsibilities: 

• Hire, Train, Schedule and manage housekeeping staff in accordance with occupancy forecasts.
• Responsible for hiring, training, and supervising all housekeeping and laundry staff in coordination with General Manager.
• Responsible for the cleanliness of guest rooms and public areas, and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment.
• Ensure that all guest rooms are inspected after they have been cleaned daily.
• Inspect rooms and public areas for cleanliness and adherence to Legacy/brand standards.
• Reports all discrepancies found on the night auditor’s room report. Reports all incidents or strange occurrences that could be an indication of misconduct or illegal activity. Ensures that all key cards are returned to the secure designated area or front desk.
• Maintains the lost & found section and records associated with it daily.
• Controls all linen and uniforms. Takes monthly inventories of all linen; orders required linen and supplies, when necessary, with the approval of General Manager.
• Interacts with internal and external customers in a positive, professional and accommodating manner.
• Schedule and manage ongoing deep cleaning activities and special projects weekly.
• Reward, discipline, and evaluate staff in a timely manner. Conduct annual performance evaluations.
• Knowledge of OSHA procedures and training.
• Must be CPR certified, MSDS trained, and completed brand specific training program.