What are the responsibilities and job description for the Regional Director of Hotel Operations position at Legacy Ventures Hotels?
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Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership. Summary: The Regional Director of Hotel Operations reports to the Vice President of Hotel Operations and is responsible for providing strategic leadership, operational oversight, and performance management for a portfolio of assigned hotels. This role operates above property and partners closely with General Managers and property leadership teams to achieve financial objectives, strengthen organizational culture, and ensure consistent execution of Company and brand standards. The Regional Director will also serve as a key point of contact for ownership groups, providing regular communication, performance updates, and strategic alignment to ensure owner objectives are met. The Regional Director will play a critical role in supporting newly acquired or transitioning assets by implementing Legacy Ventures systems, processes, and cultural standards to drive long-term success. This position requires regular travel to assigned hotels and other company locations, estimated at 35–50% of total time, to effectively support portfolio oversight, ownership engagement, and property-level execution. Essential Duties and Responsibilities: include the following. Other duties may be assigned.
REGIONAL OVERSIGHT OF ASSIGNED HOTELS (Primary Responsibility)
NEW HOTEL TRANSITIONS & CULTURE INTEGRATION
CORPORATE LEADERSHIP & STRATEGIC INITIATIVES
Support organizational initiatives related to team member engagement, culture development, and operational best practices. |
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to handle multiple concurrent working assignments and deadlines; hard working and very organized; effective communication skills including the ability to interface effectively with others; ability to learn quickly; self-motivated and self-managed; sense of humor and ability to function effectively in a small professional office. Fluency in Microsoft Excel, Word, Outlook.
- Have a valid driver’s license and dependable transportation available.
- Must be able to communicate effectively by writing, telephone and personal meeting situations.
- Must be organized, honest, and work well with others, and have an outgoing personality.
- Must have good cash handling skills, able to make change, and basic computer skills.
Education and/or Experience: A degree from a four-year college or university or extensive applicable experience and a minimum of 7 years’ experience as a full-service property General Manager is required, or equivalent combination of education and experience. Experience in all areas of daily hotel operations with emphasis on sales & marketing, financial management, rooms, housekeeping, and maintenance is required. Demonstrated ability to effectively leverage technology to drive operational performance, including proficiency in Microsoft Office products (Excel, Word, Outlook) and the ability to utilize emerging tools such as AI-driven platforms for analysis, reporting, communication, and decision-making.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write clear and concise correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, ownership groups, and other associates of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, percentages, and variances, and to analyze and interpret financial and operational data. Demonstrated capability to work with key hospitality metrics such as RevPAR, ADR, occupancy, flow-through, and labor productivity. Ability to build, review, and interpret budgets, forecasts, and financial statements, including identifying trends, variances, and opportunities for improvement. Proficiency in analyzing data sets and translating quantitative information into actionable operational strategies.
Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.