Valet Attendant/ supervisor

Job Summary
We are seeking a friendly and professional Valet Attendant to provide exceptional guest services at our Dallas VA hospital location, Sam Rayburn Veteran Center (Bonham, Tx), or the Fort Worth Outpatient Center. The ideal candidate will ensure a smooth and efficient parking experience for all visitors, demonstrating excellent communication skills and a strong commitment to customer satisfaction. This role offers an opportunity to work in a dynamic environment where hospitality and safety are top priorities.

Responsibilities

• Greet guests warmly and assist with parking and retrieving vehicles efficiently
• Provide exceptional customer service by addressing guest inquiries and ensuring a positive experience
• Safely operate vehicles, including those with manual transmissions, within Dallas VA hospital location, Sam Rayburn Veteran Center (Bonham, Tx), or the Fort Worth Outpatient Center parking areas
• Manage cash handling and cashiering duties accurately when necessary
• Maintain cleanliness and organization of the valet station and surrounding areas
• Communicate effectively with team members to coordinate vehicle movements and ensure timely service
• Uphold safety protocols and traffic regulations to protect guests, staff, and vehicles
• Assist with special requests or additional services as needed, such as delivery or dealership-related tasks

Requirements

• Prior experience in guest services, hospitality, or valet operations preferred
• Valid driver’s license with a clean driving record; experience driving manual transmission vehicles is a plus
• Strong communication skills, including bilingual abilities preferred to serve diverse guests effectively
• Ability to handle cash transactions accurately and perform retail math calculations
• Experience in dealership or delivery driver roles is advantageous
• Excellent customer service skills with a friendly, professional demeanor
• Ability to work outdoors in various weather conditions and stand for extended periods
• Reliable transportation to commute to Dallas VA hospital location, Sam Rayburn Veteran Center (Bonham, Tx), or the Fort Worth Outpatient Center parking facilities

This position is integral to providing outstanding guest experiences while ensuring safety and efficiency in vehicle management. We value team players who are committed to delivering top-tier service in a fast-paced environment.

Valet Supervisor

• Staff Supervision and Training: Lead, motivate, train, and mentor valet attendants on day-to-day activities, performance standards, and safety protocols. This includes creating work schedules and ensuring adequate staffing levels.

• Guest Services: Ensure all guests receive prompt, professional, and courteous service. Responsibilities include greeting guests, assisting with luggage or directions, and promptly addressing any concerns or complaints.

• Operational Management: Oversee parking logistics to maximize efficiency and flow of vehicles, manage the valet podium and key handling, and conduct regular checks on the valet area to ensure cleanliness and safety.

• Safety and Compliance: Enforce safety guidelines, conduct safety checks on parked vehicles, and ensure staff adhere to all company policies, procedures, and local traffic laws.

• Administrative Duties: Assist management with administrative tasks such as payroll, reporting, inventory management of supplies and equipment, and documenting incidents or accidents.

Required Qualifications & Skills

• Experience: Previous experience in a valet or supervisory role within the hospitality or parking industry is typically required (e.g., one to two years).

• Licenses & Records: A valid driver's license with an acceptable, clean driving record is mandatory. The ability to drive both automatic and manual transmission vehicles is often preferred.

• Skills: Strong leadership, communication, and interpersonal skills are essential. The role demands excellent problem-solving abilities and the capacity to work in a fast-paced environment and manage multiple tasks efficiently.

• Physical Demands: The job often requires extended periods of standing, walking, or running, and the ability to lift up to 50 pounds.

• Availability: Must be able to work flexible schedules, excluding nights, weekends, and holidays, and work outdoors in all weather conditions.

Job Types: Full-time, Part-time

Pay: $19.00 - $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Opportunities for advancement
• Paid training

Experience:

• Valet parking and or supervisor/leadership : 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Dallas, TX 75216 (Required)

Work Location: In person

Salary : $19 - $25