What are the responsibilities and job description for the Client Solutions Specialist (Remote) position at Legacy Tree Genealogists?
Salary: $14/hour commission**This position will be open until January 1, 2026.**We at Legacy Tree Genealogists love helping people all over the world (in over 50 countries!) discover their heritage. We get up in the morning and do things like tell a client her birth fathers name, connect cousins in China, and share documentation that an ancestor used an alias and actually fathered two families at the same time, in two different countries. For almost 20 years weve been changing peoples lives forever by answering some of their deepest questions.Legacy Tree is growing (we've been recognized as one of Utah's 100 fastest growing companies, five years in a row!), and we need additional support to keep providing the highest-rated genealogy research in the world to our clients. This is where you come in!About YouYou will be a great fit if:You have 2 years sales experience, preferably in professional/consulting servicesYou are looking for a super part-time job and have a very flexible/open scheduleYou love closing sales and are motivated by helping peopleYou have experience with CRM and pipeline managementYou possess excellent listening, negotiation and presentation skillsYou have proven ability to meet KPIs such as sales goalsYou are adept at building trust and credibilityYou have a quiet place to work with a computer, great internet, and without distractions (a quiet background for phone calls is a must)You have an interest and preferably - some knowledge in genealogyWhat youll be doing at Legacy Tree:Youll be assisting potential clients to find the best solution for their research needsYou'll respond to warm sales leads and sell company services over the phone and via emailYou will establish and maintain potential client relationshipsYou will contribute to our great sales team by meeting deadlines and achieving individual and team sales goalsYou will do other things as needs ariseIf this all fits you, please submit an application. We cant wait to learn more about you.What Working at Legacy Tree Will be LikeWe work hard to make working at Legacy Tree a great part of our team members' lives. Heres a little about what life here will be like:Live Where You WantLegacy Tree has always been a remote-based company, which allows us to hire the best talent anywhere, and which allows our team members to be where they love. As long as you have a quiet place to work, a flexible schedule, and fast internet in your location, thats all that matters. For this position you must be located in the United States and it works best if you're in the Mountain time zone, but if you're super flexible then we can work with different time zones as well.Have a lot of FlexibilityWeekly Hours:The expected hours are10 15 hours per weekto start (you will not be clocked in during the entire shifts listed below - only while actively working).Availability Requirements:You must be available at the following times:Thursday: 1 p.m. 6 p.m. (working leads that came in starting at midnight the night before)Friday: 12 a.m. 1 p.m. (work in business hours)Friday: 6 p.m. 12 a.m. (work Saturday am before noon)What Youll Be Doing:Responding to leads that came induring the listed times.You should also be willing to pick up extra shifts when other team members are out sick or on vacation, and/or when the workload increases. In addition to your scheduledshifts, youll be expected to check your voicemail and email onALLbusiness days to stay in contact with leads who reach out to you, as well as attend amonthlydepartment meeting (currently held at 9am the first Wednesday of each month) andquarterlyfull staff meetings (currently held on Thursdays at 10am). You will be working warm leads and paid an hourly rate plus commission.Work with Great PeopleWe may be a remote company, but when youre solving some of the toughest genealogy mysteries in the world, theres a lot of cooperation that takes place. Youll get to know your team members pretty darn well, and youll be grateful for their support when you have questions. Some of your co-workers will be Mark, Lexi, and Nancy, and there are lots of others who youll get to know, especially in our company chat Break Room and at our annual retreats. Thank youThank you for taking the time to read through this position and consider joining our team! We hope to hear from you if you think we'll make a good fit.Legacy Tree Genealogists is an Equal Opportunity Employer. We appreciate diversity, hire based solely on merit, and strive to create a working environment of inclusivity for all our team members.
Salary : $30 - $40