What are the responsibilities and job description for the Receptionist position at Legacy Senior Living?
Welcome with Warmth. Support with Purpose. Create a Legacy.
At Legacy Senior Living, the first impression matters — and you’re the face of our community. As a Receptionist, you’ll set the tone of hospitality and care that defines every resident’s and visitor’s experience. Your friendly, professional presence is the heart of connection for residents, families, staff, and guests.
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Your Mission as Receptionist
You’re more than a greeter—you’re a coordinator, a communicator, and a calming presence in a busy, fast-paced environment. Your role ensures smooth day-to-day operations by managing communication, scheduling, and providing vital support to both residents and the broader team.
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What You’ll Do
Communication & Customer Service
· Greet all visitors warmly and professionally, making them feel welcome and comfortable
· Answer phones promptly, with excellent telephone etiquette, and relay messages accurately and quickly
· Handle appointment scheduling and coordination for residents and staff
· Provide friendly assistance and answer questions from families, vendors, and guests
Administrative & Operational Support
· Maintain a clean, organized, and welcoming reception and lobby area
· Manage incoming and outgoing mail and packages, including FedEx shipments
· Maintain inventory of office and break room supplies, ordering as needed
· Support the Business Office Manager with clerical duties including accounts payable assistance
· Transport residents to and from doctor’s appointments safely and on schedule
· Assist with multi-tasking demands in a high-volume environment
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Who You Are
· A naturally warm and cheerful communicator with strong customer service skills
· Well-organized, dependable, and able to manage multiple tasks efficiently
· Proficient in Microsoft Word, Excel, Outlook, and other standard office software
· Possess a valid driver’s license and clean driving record
· Comfortable handling sensitive information with professionalism and discretion
· High school diploma or equivalent required; additional office training a plus
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Why Legacy?
Joining Legacy means working in a supportive environment that values your role in creating a home-like atmosphere. You’ll enjoy:
· Competitive pay and consistent scheduling
· Comprehensive benefits including medical, dental, vision, and life insurance
· PTO and paid holidays
· Opportunities for growth and continued learning
· A team-oriented culture built on respect, servant leadership, and community
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Be the Welcome Everyone Remembers. Join Legacy Senior Living.
If you’re ready to be the friendly face and steady voice that connects our community, apply today and start making a difference every day.