Barista Lead/Supervisor

**Position Summary**

Join our vibrant team as a Barista Lead/Supervisor and become the heartbeat of our dynamic coffee shop! You’ll oversee daily operations while delivering an exceptional guest experience in the exhilarating atmosphere of a bustling resort. Lead your barista squad, ensure every beverage is crafted to perfection, and embody Cragun's dedication to outstanding hospitality!

Key Responsibilities

**Team Leadership**

• Inspire and support your barista team during shifts, fostering a collaborative spirit.
• Train new members on the art of crafting delicious drinks, impeccable service standards, and maintaining a sparkling clean workspace.
• Provide uplifting coaching and feedback to keep morale high and performance stellar.
• Step in to assist with scheduling and shift coverage when needed, ensuring seamless operations.

**Operations**

• Take charge of executing and overseeing our exciting opening and closing procedures.
• Ensure every beverage dazzles with consistency, quality, and speed that keeps guests coming back for more.
• Maintain a clean and organized café, where everything shines and equipment is in top shape.
• Thrive during the rush of peak resort times – weekends, special events, and the lively summer season.

**Guest Service**

• Serve up friendly, efficient, and engaging service that leaves guests smiling.
• Tackle guest concerns head-on with professionalism, turning challenges into opportunities to impress.
• Create an unforgettable, welcoming café experience that captures the essence of resort-level hospitality.

**Inventory & Product Management**

• Keep a keen eye on stock levels, ensuring that our café is always well-equipped for success.
• Help manage waste and control costs, making every cup count!
• Maintain meticulous storage and product rotation to guarantee freshness.

**Administrative Support**

• Assist with POS operations, cash handling, and daily reporting, making sure everything runs like clockwork.
• Champion our sales initiatives through clever upselling and promoting seasonal features that excite our guests!

**Qualifications**

• Bring 1–3 years of barista or café experience to the table (supervisory experience is a bonus!).
• Have a flair for espresso machines and the art of drink preparation.
• Possess strong communication and leadership skills that inspire those around you.
• Be ready to embrace flexible hours, including weekends and holidays, as we come together to create incredible experiences.
• Be comfortable thriving in a high-energy, fast-paced environment where every shift is an adventure!

Come join us as we embark on a journey to build and expand new concepts, exploring growth opportunities along the way! Our Food & Beverage team is at the heart of delivering exceptional hospitality, and we want YOU to be a part of it!

Become a vital member of our fantastic team at Cragun's Resort & Legacy. If you're ready to embark on a legendary journey within our thriving food & beverage family, we want to hear from you!

At Cragun’s, we truly treasure hard work, teamwork, family, and the joy of having fun. If you’re excited to join a supportive and lively team in the beautiful Lakes Area, we can't wait to meet you!