What are the responsibilities and job description for the Pet Aftercare Specialist position at Legacy Paws Aftercare?
Pet Aftercare Specialist / Pet Transport Specialist
Legacy Paws Aftercare is looking for a compassionate, dependable, and professional Pet Aftercare Specialist to join our growing team.
Our team helps families during one of the most difficult moments they can experience—the loss of a beloved pet. This position is responsible for providing respectful, dignified transportation and handling of pets while maintaining professionalism and compassion with every family we serve.
What You’ll Do
Provide respectful transportation of deceased pets from their loving homes, and other locations
Communicate professionally and compassionately with grieving pet owners
Complete required intake paperwork accurately
Obtain customer signatures and verify all information before transporting
Properly identify and tag each pet
Safely and securely place pets into designated transport bags and ensure all zippers are completely closed and secured
Transport pets to our facility or designated crematory
Follow all chain-of-custody and identification procedures
Complete driver/transport logs for every pickup and drop-off
Properly store pets in the designated cooler/freezer upon arrival
Complete memorial items when requested, including ink paw prints and fur keepsakes
Maintain a clean, organized, and professional vehicle and work area
Follow all Legacy Paws Aftercare policies and procedures
Protect customer privacy and treat every pet with dignity
Communicate promptly with the team regarding pickups, drop-offs, or any issues that arise
What We’re Looking For
Compassionate and respectful attitude toward grieving families
Reliable and dependable
Professional appearance and communication
Strong attention to detail
Comfortable handling deceased pets of various sizes
Able to follow detailed procedures and paperwork requirements
Valid driver’s license and reliable personal vehicle
Clean driving record
Ability to lift and safely transport pets
Smartphone for communication and scheduling
Must be comfortable working independently
Schedule
This is a flexible, on-call position. Pickup requests may come in throughout the week, including evenings and weekends.
This position is ideal for someone looking for flexible work who is dependable and understands the importance of being available when families and veterinary clinics need us.
Dress Code
Employees/contractors are expected to maintain a clean and professional appearance.
All-black clothing or scrubs are required while representing Legacy Paws Aftercare.
Why Join Legacy Paws Aftercare?
This isn’t just transportation. You’re helping families honor and care for their pets one final time.
We are looking for people who understand that every pet we receive was someone’s family member. The way we handle each pickup matters.
If you are compassionate, reliable, detail-oriented, and comfortable working independently, we’d love to hear from you.
Apply today to join the Legacy Paws Aftercare team!
Pay: $25.00 - $60.00 per hour
Work Location: In person
Salary : $25 - $60