What are the responsibilities and job description for the Client Services Representative position at Legacy Home Health Agency?
Ready to Make a Real Impact? Join Our Team as a PAS Coordinator!
Are you organized, dependable, and passionate about helping others? At Legacy Home Health Agency, we’re looking for a PAS Coordinator who will be the heartbeat of our Personal Assistance Services program. In this role, you’ll ensure clients receive timely, compassionate care from reliable attendants—because every detail matters when it comes to quality of life.
What You’ll Do
- Own the schedule: Coordinate caregiver assignments to guarantee consistent and timely service.
- Be the connector: Communicate with clients, caregivers, and supervisors to keep everyone informed and supported.
- Stay on top of compliance: Monitor EVV clock-ins/outs and resolve exceptions quickly.
- Keep it accurate: Document schedule changes, service interruptions, and communications in our system.
- Support growth: Assist with onboarding new attendants and collecting required documents.
- Collaborate for solutions: Work with Field Supervisors to address urgent needs and client concerns.
- Be the backbone: Provide administrative support for the PAS team—calls, paperwork, reporting, and more.
What We’re Looking For
- Experience in home care, scheduling, or healthcare administration (preferred).
- Master multitasker: Strong organizational and time management skills.
- People person: Excellent customer service and communication abilities.
- Tech-savvy with Microsoft Office; scheduling or EVV systems experience is a plus.
- Bilingual (English/Spanish) is highly valued.
- High school diploma or equivalent required; healthcare-related education is a bonus.
Why You’ll Love Working Here
- Make a difference every day—your work directly impacts clients and caregivers.
- Team-first culture—supportive, collaborative environment.
- Competitive pay & benefits—because your dedication deserves recognition.
- Room to grow—training and advancement opportunities await.
✅ Apply today and help us deliver dependable, compassionate care—one client at a time!