Project Manager - Operations & Quality Control

Project Manager – Operations & Quality Control

Legacy Flooring
Location: Jacksonville N.C.
Salary: $42,000–$47,000 annually
Job Type: Full-Time | On-Site

Are You a Problem Solver Who Knows How to Get Things Done?

Legacy Flooring is seeking a motivated, organized, and hands-on Project Manager who takes pride in keeping operations running smoothly, solving problems, and delivering an exceptional customer experience.

We're looking for someone who can manage multiple moving parts, take ownership of challenges, and ensure that our customers, installation teams, and business partners receive the level of service they deserve.

If you're someone who enjoys staying active, coordinating people and materials, and seeing projects through from start to finish, this could be a great opportunity for you.

What You'll Be Responsible For

Project Coordination & Daily Operations

• Coordinate daily flooring installation activities to help ensure projects stay on schedule.
• Communicate with installation teams, internal staff, and management to maintain efficient daily operations.
• Track project progress, identify potential issues, and take proactive steps to resolve them.
• Manage multiple projects while maintaining strong organization and attention to detail.

Material Management & Distribution

• Oversee the receipt, organization, and daily distribution of flooring materials.
• Coordinate material preparation and pickups for installation teams.
• Verify materials and quantities to help ensure installers receive the correct products for each project.
• Maintain an organized, efficient, and safe material handling environment.
• Identify and resolve material shortages, discrepancies, and delivery issues.

Quality Control & Field Inspections

• Conduct jobsite inspections to verify workmanship and compliance with company quality standards.
• Identify installation concerns and coordinate appropriate corrective actions.
• Follow up on outstanding service items to ensure issues are resolved promptly.
• Work with installation teams to maintain consistent quality and professionalism.

Customer Experience & Issue Resolution

• Serve as a point of contact for customers regarding project concerns and service issues.
• Investigate complaints, communicate solutions, and coordinate timely resolutions.
• Maintain professional communication with customers, installation teams, and retail partners.
• Help ensure projects are completed with a strong focus on customer satisfaction.
• Take ownership of problems and follow through until they are resolved.

What Makes You a Great Fit?

• Experience in project coordination, operations, logistics, warehouse management, customer service, or a related field.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• A proactive, solution-oriented mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working in both warehouse and field environments.
• Strong attention to detail and commitment to quality.
• Ability to work independently and take ownership of responsibilities.
• Professional appearance and a customer-focused attitude.
• Ability to travel locally to customer jobsites as needed.

Flooring industry experience is not required. We value reliability, organization, problem-solving ability, and a strong work ethic.

Why Join Legacy Flooring?

• Competitive Salary: $42,000–$47,000 annually, depending on experience and qualifications.
• Variety in Your Work: Enjoy a combination of project coordination, operational management, field inspections, and customer interaction.
• Meaningful Responsibility: Take ownership of important daily operations and directly influence project success.
• Supportive Team Environment: Work collaboratively with management, office personnel, and installation professionals.
• Professional Development: Gain valuable experience in operations, quality control, and project management.

Ready to Put Your Skills to Work?

We're looking for someone who takes initiative, pays attention to the details, and doesn't consider a problem solved until the job is done right.

If you're organized, dependable, and ready to make a difference, apply today and join the Legacy Flooring team!

Legacy Flooring LW LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or other protected characteristics.

Employment with Legacy Flooring LW LLC is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Legacy Flooring LW LLC, with or without cause, with or without notice, and at any time.

Physical demands and essential duties of the position are available upon request. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without a reasonable accommodation for those with limitations or disabilities.

Pay: $42,000.00 - $47,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person

Salary : $42,000 - $47,000