Front Desk Coordinator

We're looking for a friendly, organized, and customer-focused Front Desk Coordinator to be the welcoming face and voice of our practice. If you enjoy helping people, thrive in a fast-paced environment, and have excellent communication skills, we'd love to meet you!

Responsibilities

• Greet patients and provide exceptional customer service
• Answer phones and schedule appointments
• Maintain an organized and productive doctor and hygiene schedule
• Confirm appointments and fill cancellations or no-shows
• Coordinate treatment scheduling with the clinical team
• Collect payments and discuss financial arrangements
• Maintain accurate patient records in our practice management software
• Prepare for daily morning huddles
• Support office production, scheduling, and patient retention goals

Qualifications

• Outstanding customer service and communication skills
• Friendly, professional, and detail-oriented
• Strong organizational and multitasking abilities
• Comfortable using computers and learning practice management software
• Ability to work independently and as part of a team
• Dental or medical office experience preferred, but not required

Benefits

• Employer-paid health insurance
• 401(k) with company match
• Paid time off
• Vision insurance
• Flexible Spending Account (FSA)
• Life insurance
• Employee dental discount
• Additional voluntary insurance options (Vision, Short-Term Disability, Life Insurance, and FSA)

Position Details

• Full-time
• 8-hour shifts
• Work in either our Danville or Northumberland office
• In-office position (not remote)
• Benefits available after a 90-day waiting period for full-time employees

If you're passionate about creating a positive patient experience and enjoy working in a supportive team environment, we'd love to hear from you.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $23