Manager - Perinatal Navigation

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Southwest - 6441 High Star Dr. Houston, TX 77074

Manager - Perinatal Navigation (Job Overview)

Schedule: Monday-Friday (8AM-4:30PM or 8:30AM-5PM)

At Legacy Community Health, we are not just navigating perinatal care—we are revolutionizing it. As the Manager of Perinatal Navigation, you'll spearhead the integration of cutting-edge patient education strategies to empower our community members and patients. In this role, you'll be at the forefront of driving digital transformation and innovation in the health sector.

• Lead a dynamic team dedicated to advancing perinatal education.
• Utilize technology to disrupt traditional patient education paradigms.
• Engage in data-driven decision-making for continuous improvement.
• Foster a collaborative, agile work environment.
• Contribute to a mission that prioritizes community impact and health equity.

Join us at our Houston location as we pave the path to healthier futures, one breakthrough at a time.

Key Responsibilities

• Lead and manage a team of Perinatal Navigators, Lactation Specialists, AmeriCorps members, and other staff, driving innovation and excellence in patient care.
• Implement agile onboarding processes, deliver impactful performance feedback, and foster a culture of continuous improvement through regular goal-setting and check-ins.
• Optimize staffing through advanced scheduling solutions to ensure seamless delivery of patient services.
• Partner with directors to set ambitious departmental metrics and streamline processes using industry best practices.
• Champion new initiatives, such as curriculum design and evaluation, ensuring they are data-driven and aligned with organizational vision.
• Equip team members with cutting-edge training in health education, behavior change interventions, and population health strategies.
• Serve as the subject matter expert, identifying skill gaps and developing resources to enhance team competencies.
• Facilitate regular team meetings to ensure alignment on goals, expectations, and key performance indicators.
• Ensure data integrity and compliance with rigorous standards in EHR records and other grant-required data systems.
• Oversee program budgets, grants, and contracts, ensuring efficient resource allocation and compliance with reporting requirements.
• Collaborate with marketing teams to innovate community engagement strategies, aligning with service line objectives.
• Build strategic partnerships with community and clinic stakeholders to create synergies for successful team outcomes.
• Participate in leadership meetings, contributing to problem-solving and strategic planning.

Minimum Qualifications

• Bachelor's degree or equivalent in a relevant field with a focus on innovation and digital health transformation.
• Minimum of two years in a supervisory or team leader role, with a proven track record of driving performance improvements and leading change initiatives.
• Exceptional communication and customer service skills, with the ability to navigate complex decisions adeptly.
• Proficiency in statistical analysis and data visualization techniques.
• Strong command of MS Office and demonstrated expertise with EHRS systems.
• Acumen in managing multiple priorities in a fast-paced, tech-forward environment.
• Commitment to confidentiality and secure management of sensitive information.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.