What are the responsibilities and job description for the Card Services Representative position at Legacy Community Federal Credit Union?
Legacy Community Federal Credit Union is looking for the right candidate to join our Marketing team as a full time Card Services Representative.
Legacy is committed to assisting our members in the greater Birmingham area. Additionally, we are proud to be the official credit union of the University of Alabama at Birmingham. We want to help our members Craft their Legacy by providing products and services to our members that help fulfill their financial needs. We have been loyal to the UAB and Birmingham community since 1955.
We are also committed to providing competitive pay to our employees, as well as excellent benefits. We offer health and dental insurance through BCBS of Alabama, as well as company paid Life and LTD insurance. We offer two retirement plans: 401(k) with discretionary match and a Cash Balance Defined Benefit Plan and Trust. We also have 12 paid holidays, 12 vacation days, and 10 sick days for our employees! This is a full time position, with the standard hours being Monday - Friday 7:45 am - 4:45 pm.
For our Card Services Representative role, we are looking for someone to assist members with their card accounts through control issuing, blocking, or renewal of credit cards/ATM cards/debit cards.
Essential Functions & Responsibilities:
- Processes approved credit/debit/ATM card applications; orders cards and sets up member files in computer system; verifies accuracy of cards issued.
- Provides members with information and direction regarding their account status, requests, payments, and rights and obligations associated with the account.
- Prepares and balances related reports and accounts.
- Maintains related files and control records.
Experience: One year of similar or related experience.
Education: A high school education or GED.