What are the responsibilities and job description for the Intake Coordinator position at Legacy Care Home Health, Inc.?
Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Job Overview
Legacy Care Home Health is seeking a detail-oriented and organized Intake Coordinator to join our team. This role is essential in ensuring a smooth and efficient intake process for patients entering home health services. The ideal candidate will have hands-on experience in intake, referrals, and patient coordination within a healthcare setting.
As the first point of contact for patients, referral sources, and healthcare partners, the Intake Coordinator plays a key role in delivering excellent customer service while ensuring all patient information is accurate, complete, and processed in a timely manner.
Key Responsibilities
- Manage the full intake process, including receiving, reviewing, and processing new patient referrals
- Coordinate with physicians, hospitals, and referral sources to obtain necessary documentation
- Verify insurance eligibility and obtain authorizations as needed
- Accurately enter patient information into EMR/HR systems
- Schedule patient admissions and coordinate with clinical staff
- Communicate effectively with patients and families regarding services and next steps
- Maintain compliance with company policies and healthcare regulations
- Answer incoming calls and provide professional, courteous assistance
- Track and follow up on pending referrals and documentation
Qualifications
- Required: Experience in intake, referrals, and patient coordination (preferably in home health or healthcare setting)
- Strong understanding of insurance verification and authorization processes
- Excellent organizational, multitasking, and time-management skills
- High attention to detail and accuracy in data entry
- Strong interpersonal and communication skills
- Proficient in Microsoft Office and healthcare software/EMR systems
- Professional phone etiquette and customer service skills
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- This position has a schedule of 40 hours per week (Monday-Friday 8:30am-5pm), is this a schedule that works with your availability?
- Do you have any experience with intake, referrals, or patient coordination?
- Do you have any experience in healthcare and/or home health?
Experience:
- Intake Coordinator: 1 year (Preferred)
Work Location: In person
Salary : $21 - $23