What are the responsibilities and job description for the Transportation Operations Coordinator position at LEGACY BOATS LLC?
Primary Responsibilities
- Coordinate all outbound and inbound transportation logistics for boat deliveries, warranty pickups, misc. parts.
- Create and manage all shipping documentation, including Bills of Lading (BOLs), shortage/damage reports, customer forms, delivery paperwork, and transportation records.
- Schedule and optimize truck loads in coordination with operations, production scheduling, and load crews to maximize efficiency and ensure safe transport configurations.
- Communicate daily with internal drivers and hot shot drivers/third-party carriers regarding schedules, routes, delays, and delivery expectations.
- Serve as the primary point of contact for dealers regarding shipment scheduling, delivery updates, freight issues, and transportation-related customer service.
- Coordinate with the maintenance department regarding truck availability, repairs, inspections, DOT compliance, and preventative maintenance scheduling.
- Monitor driver trip planning and compliance with Department of Transportation (DOT) regulations, including hours of service, drive time, rest periods, and state transportation requirements.
- Understand stinger laws per state for legal shipments.
- Assist production scheduling by ensuring planned boat builds and load combinations are compatible with transportation requirements and trailer capacities.
- Manage and maintain fleet compliance documentation, including truck insurance, registration, inspections, permits, DOT stickers, and required in-vehicle paperwork.
- Review and maintain driver pre-trip and post-trip inspection reports and coordinate corrective actions with maintenance when issues are identified.
- Track and communicate shipment statuses to internal departments and dealers to ensure timely and accurate delivery updates.
- Coordinate emergency transportation changes, service issues, delayed deliveries, and problem resolution as needed.
- Work to improve freight efficiency, reduce transportation costs, minimize downtime, and maximize truck utilization.
- Maintain accurate transportation and delivery, records using company software and tracking systems.
- Being available after hours to in the event drivers have issues while going to/ returning from a trip.
Preferred Skills & Qualifications
- Strong organizational and multitasking skills in a fast-paced manufacturing or logistics environment.
- Ability to coordinate multiple deliveries, schedules, and priorities simultaneously.
- Knowledge of DOT regulations, transportation compliance, and driver Hours of Service requirements preferred.
- Strong communication and problem-solving skills with both internal teams and external customers.
- Experience with transportation scheduling, dispatching, fleet coordination, or logistics operations preferred.
- Proficient with Microsoft Office, spreadsheets, and logistics.
- Ability to think proactively and make real-time operational decisions under pressure.