Customer Service Representative

Customer Service RepresentativeLega Nova Group  New York, United States (On-site)We’re looking for a friendly, motivated Customer Service Representative to join our growing B2B Support team. This role is ideal for someone who enjoys helping others, communicates clearly, and is looking to build a long-term career in customer service and client facing rollsYou will handle customer enquiries as well as management of current accounts across, phone and personal relationship management ensuring every interaction is delivered with professionalism and care. Full training will be provided, and no previous experience is required—just the right attitude and willingness to learn.Key ResponsibilitiesProvide accurate information and resolve issues in a timely mannerMaintain detailed and clear customer recordsWork closely with internal teams to support customer needsFollow company procedures and contribute to service improvementsEnsure a positive customer experience with every interactionAbout YouStrong communication and active listening skillsA calm, supportive and patient approachComfortable working in a fast-paced environmentBasic IT proficiency (MS Office, email, CRM systems)Problem-solving mindset and attention to detailTeam-oriented and eager to learn(No specific qualifications required; all applicants welcome.)What We OfferComprehensive training and ongoing developmentOpportunities for progression into senior support or team lead rolesEmployee assistance program and wellbeing supportInclusive and supportive workplace cultureLega Nova is an equal opportunity employer, all positions are full W2 rolls come with a base pay and bonus.

Salary : $43,000 - $49,000