What are the responsibilities and job description for the Manager position at Lefty's Cheesesteaks?
Position Description
We are looking for a talented and ambitious person who has a genuine passion for service to others to join our team as Hotel Manager.
The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, and responds in a professional and courteous manner to guests and ownership.
If you have experience in leading a hotel front office operation, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you
We are offering Low Cost HOUSING (One-bedroom apartment on the premises).
Your Role:
- You will oversee the Front Office operations to lead the team in helping our guests discover their best experience.
- You will be involved in the financial performance of the hotel with responsibilities to include managing the cash and collection process, spending accounts and reviewing monthly Profit & Loss reports.
- You will monitor room inventory, rate, and plan availability and be responsible for running the hotel maintain an average daily rate to ensure maximum revenue occupancy and room rate pricing.
- You will lead by example to ensure all guest interactions are handled professionally.
- You will provide exceptional customer service by being engaging and taking sincere interest.
- You will check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- You will help to resolve problems and "WOW" guests through recovery when things aren't quite right.
- You will work closely with the Maintenance and Housekeeping staff and occasionally jump in as needed to keep all rooms at the highest level of cleanliness.
Work Location:
- Treasure Island, FL
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- Relocation assistance
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $25