Doorperson

General Summary

Building Doorperson is responsible for coverage of the front desk. Meet and greet tenants, vendors, and guest. Support day to day administrative work and other duties as necessary. Weekend and holiday hours are common as the building is open and operating 7 days a week.  Overtime, though rare is mandatory in most instances.

Essential Job Functions / Responsibilities:

• Meet and greet tenants and guests at the front desk
• Answer phones
• Tracking visitors and contractor/ log -in book
• Communicate with tenants- tenant relations
• Responsible for write up on tenant work tickets
• Literate, reading and writing
• Able to communicate effectively via phone and in person
• Accept mail and courier packages for tenants and distribute as necessary
• Other duties and responsibilities as assigned

Qualifications:

• Appearance:  Neat, clean well groomed appearance
• Physical strength & stamina: For being on their feet all day
• Education:  Read, write & speak basic English

Skills:

• Must have direct and proven experience as a Doorperson in a corporate, customer service, professional services environment.
• Must have excellent communication skills and a professional demeanor
• Strong interpersonal skills for interacting with building occupants and other staff members.
• Microsoft Office

Physical Requirements Include:

• Constant need to be on feet.
• Walking
• Have constant need to perform the following physical activities:
  • Bend
  • Stoop
  • Squat
  • Kneel 
  • Climb Stairs Routine duties require access to all levels.
  • Push or Pull Move equipment, appliances, open and close doors, etc.
  • Reach Above Shoulder to deliver packages.
  • Grasp/Grip/Turning Door handles
  • Finger Dexterity sort through mail and type 
  • Hand coordination 
    • Lifting/carrying (supplies, packages, etc.)
      • Over 150 lbs. Rare need
      • 75 – 150 lbs. Occasional need
      • 25 – 75 lbs. Frequent need
      • 1 – 25 lbs. Constant need

Must embrace certain core principles and values.

• Honesty
• Integrity
• Competence
• Tenacity & Enthusiasm
• Creativity
• Professionalism
• Drive