What are the responsibilities and job description for the LODGE GUEST SERVICE AGENT position at Leelanau Sands Casino & Lodge?
Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.
JOB SUMMARY
We are seeking a competent individual to be part of our Lodge team. Responsible for assisting guests with check in and check out, handles guest concerns and provides continuous customer service.
RESPONSIBILITIES
- Administer guest check-in and check-out making sure all procedures are followed
- Review all arrivals
- Pre-register and produce key packs
- Monitor guest count and room inventory
QUALIFICATIONS
Must be at least 18 years of age with a high school diploma, a GED or equivalent experience. Prior front desk or reservations experience is preferred. Prior customer service experience is required.
We look forward to having you join our team and being a part of our mission.
Afternoon shift 4:00 pm - 12:00 am.
Salary : $16