What are the responsibilities and job description for the Information Technology Business Analyst position at Leeds Professional Resources?
Overview
The Business Analyst serves as a key link between technology teams and business stakeholders, ensuring that projects consistently deliver measurable value and align with the organization’s strategic goals. This position combines elements of Agile portfolio management, business analysis, and vendor coordination. The analyst will manage intake and prioritization of requests, streamline communication among stakeholders, and support the delivery and continuous improvement of IT systems and services.
Core Responsibilities
- Collaborate with end users and IT partners to understand needs, document requirements, and turn them into actionable user stories that advance business objectives.
- Oversee vendor relationships, ensuring performance expectations, contracts, and service-level agreements are properly managed and issues are escalated and resolved efficiently.
- Promote alignment between business and IT by maintaining clear communication, monitoring progress, and supporting change management to encourage adoption of new tools and processes.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a closely related discipline.
- Minimum of five years of experience leading or coordinating IT initiatives using Agile or hybrid delivery models.
- Understanding of key IT domains such as cybersecurity, software development, and risk management.
- Experience with Agile or project tracking tools such as Smartsheet or Monday.com.
- Exceptional communication and facilitation skills, with the ability to engage effectively with both executives and technical professionals.
