What are the responsibilities and job description for the 685 Marketing Associate position at Leech Lake Gaming?
POSITION SUMMARY
JOB DESCRIPTION: Responsible for customer service and accurate data entry. Will motivate repeat business to casino.
ESSENTIAL FUNCTIONS
RESPONSIBILITIES:
- Establish a means of identifying players and effectively cultivating a relationship with them. The key factor to the player is “Service” and the Player's Club is designed to be a superior form of Guest service.
- Promptly greet guests in a courteous and professional manner, enrolls new members in the Player's Club, explains the advantages/benefits of membership in the Player's Club.
- Encourage use of the Player's Club Card
- Accurately record guest’s transactions/redemptions.
- Responsible for maintaining knowledge regarding the events/services in the Casino, assists with promotions as requested.
- Responsible for demonstrating courtesy, respect and sensitivity to the needs of every person, guests and co-workers.
- Maintains knowledge of all events in the property as a whole.
- Attends and/or facilitates all mandatory meetings and training.
- Maintains confidentiality at all times.
- Is sensitive to Native American Culture.
- Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
- Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
- Performs other duties as assigned.