What are the responsibilities and job description for the System Administrator/Help Desk Technician position at Lee Spring Company LLC?
Systems Administrator/Help Desk Technician
Lee Spring Company, a global manufacturing company based in Brooklyn, NY for over 100 years, is seeking a skilled Systems Administrator/Help Desk Technician. This position will be responsible for the installation and maintenance of our hardware, software, and global networks. The applicant should be a seasoned professional that can work independently with minimal supervision.
Responsibilities:
- Manage and support all aspects of the LAN/WAN environment and its security.
- Support and oversee the global backup and recovery systems.
- Maintain all company owned assets, physical and virtual.
- Upkeep multiple production and development environments.
- Provide support to end users leveraging a ticket system.
- Ensure system reliability and uptime through business continuity planning and testing.
- Provide recommendations for system upgrades and improvements.
- Manage software installation, updates, patches, and fixes through automation.
- Coordinate with 3rd party support to allow troubleshooting.
- Perform other duties as assigned.
Qualifications:
Qualifications:
- Strong knowledge with the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V).
- Experience with managing an Azure tenant with Entra.
- Experience with Dell Enterprise Hardware.
- Exposure to automation and scripting with tools like PowerShell.
- Ability to multi-task and function collaboratively as a member of our IT Team.
- Excellent customer service skills.
- Strong technical documentation skills.
- Strong communication and interpersonal skills.
Salary : $52,000 - $76,000