System Administrator/Help Desk Technician

Systems Administrator/Help Desk Technician

Lee Spring Company, a global manufacturing company based in Brooklyn, NY for over 100 years, is seeking a skilled Systems Administrator/Help Desk Technician. This position will be responsible for the installation and maintenance of our hardware, software, and global networks. The applicant should be a seasoned professional that can work independently with minimal supervision.

Responsibilities:

• Manage and support all aspects of the LAN/WAN environment and its security.
• Support and oversee the global backup and recovery systems.
• Maintain all company owned assets, physical and virtual.
• Upkeep multiple production and development environments.
• Provide support to end users leveraging a ticket system.
• Ensure system reliability and uptime through business continuity planning and testing.
• Provide recommendations for system upgrades and improvements.
• Manage software installation, updates, patches, and fixes through automation.
• Coordinate with 3rd party support to allow troubleshooting.
• Perform other duties as assigned.

Qualifications:

• Strong knowledge with the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V).
• Experience with managing an Azure tenant with Entra.
• Experience with Dell Enterprise Hardware.
• Exposure to automation and scripting with tools like PowerShell.
• Ability to multi-task and function collaboratively as a member of our IT Team.
• Excellent customer service skills.
• Strong technical documentation skills.
• Strong communication and interpersonal skills.

Salary : $52,000 - $76,000