Police Radio Systems Specialist

Deadline to apply is Friday, April 24th. If selected, interviews will be held on Friday, May 1st.

Please apply via the below link. Your application will not be considered until you apply below.

https://wd12.myworkdaysite.com/en-US/recruiting/cityofls/COLS/job/Radio-Systems-Specialist_JR100231

The Radio System Specialist, under the supervision of the Public Safety Technology Manager, serves as the front-line IT support for the Police Department and acts as the liaison between the Police Department, other departmental entities and outside organizations for the metro area regional radio system.

Minimum Requirements:

• Bachelor’s degree in technology or closely related field of study from an accredited institution required.
• Minimum of 5 years working experience in providing computer hardware, software and end user support required.
• Valid state Motor Vehicle Operator’s license and acceptable driving record required.
• Pass a pre-employment polygraph examination.

*Equivalent combination of education and experience may be considered.

Essential Duties and Responsibilities:

1. Manages the radio system for the entire City, which includes Police, Fire, Water Utilities, and Public Works Operations. Is the City’s representative at regional meetings since the radio system is connected to the greater Kansas City metro area.

2. Functions as TAC (Terminal Agency Coordinator), ensuring proper training and the validation of information for the local, state, and national Criminal Justice Information Systems.

3. Serves as the Local Agency Security Officer (LASO) with regards to the use of CJI (Criminal Justice Information) and MSHP (Missouri State Highway Patrol) databases to ensure access, use and connections follow required security measures.

4. Serves as System Administrator for the Computer Assisted Dispatch/Records Management System (CAD/RMS), assisting other Divisions of the Department with system capabilities and training. Provides reports and statistics as requested.

5. Point of contact for users that have questions, issues and problems related to radio systems and for all other Police staff technical issues. Receiving and documenting all calls, requests, and inquiries in call logging system. Gather appropriate information to document each request. Perform Level I and Level II troubleshooting on technical issues reported.

6. Coordinates acquiring and dispositions of Police Department technology with ITS Department. Perform installation of Police hardware and software per ITS procedures and coordinate install activities with impacted personnel. Provide a high level of customer service and end user assistance in facilitating the installation of equipment.

7. ITS liaison for the Police Department with the City’s Information Technology Services.

8. Assist in maintaining the Police Department’s inventory of technology for MERP purposes. Document all changes to IT assets and conduct routine inventory checks as requested.

9. Is the City’s representative on various MARC (Mid-America Regional Council) committee’s and boards related Public Safety Communications initiatives in the greater Kansas City area.

EOE

Job Type: Full-time

Pay: $28.67 - $35.85 per hour

Benefits:

• 401(k)
• 457(b)
• Credit union membership
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Military leave
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $29 - $36