What are the responsibilities and job description for the Sales Coordinator position at LEE KUM KEE?
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ABOUT THE COMPANY
Founded in 1888, Lee Kum Kee, a Hong Kong-based global food company, specializes in creating condiments and sauces that promote Chinese cuisine worldwide. With more than 300 products to choose from, Lee Kum Kee takes the mystery out of cooking authentic and delicious Asian foods in the comfort of your kitchen. Lee Kum Kee is committed to providing authentic and innovative condiments and sauces featuring the highest quality ingredients. Armed with a unique management culture, stringent quality control, superb and innovative products, coupled with the century long brand reputation, Lee Kum Kee has achieved unanimous recognition and won numerous prestigious awards.
BENEFITS
- Medical, Dental, and Life Insurance coverage
- 401(k) Retirement Plan through Principal
- Two (2) Weeks Vacation
- Ten (10) Paid Holidays
- Five (5) Sick Days
- …And More!
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Process orders and coordinate on-time product deliveries (US & Overseas).
- Respond to customers inquiries and provide customer services.
- Follow the policy and procedures.
- Monitor inventory status to ensure product availability for the orders.
- Prepare product bulletins (customer price list and promotional products).
- Prepare Customer Master Record form for new account set up.
- Provide Certificate of Analysis (COA), if necessary.
- Prepare warehouse requisitions for trade samples/special promotions.
- Process product returns for expired products and/or damage products.
- Team up with Sales to follow up aging AR including outstanding invoices, short payments, and credit memo.
- Coordinate with Sales & Marketing Function in terms of product specifications, Insurance Certificate, shipping product samples, demos, and customer complaints.
- Prepare business plans, correspondence, projects, and reports if needed.
- Responsible for assisting /covering other markets and customers when necessary.
- SAP support.
- Ability to travel locally if needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each major responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities.
- This position requires an associate’s degree or at least 1 year of related experience in the food industry and/or training; or equivalent combination of education and experience.
- Computer literate in Microsoft Word, PowerPoint, Excel, MS Outlook, MS Teams
- SAP experience is a plus.
- Successful candidate must be reliable, thorough, and detail oriented.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ideal candidate must be able to deal with problems involving several concrete variables in standardized situations.
It is Lee Kum Kee’s policy to seek and employ the most qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, color, religion, national origin, age, sex, sexual orientation, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.