What are the responsibilities and job description for the Advanced Device Technician position at Lee Health?
Location: Information Systems | ---------- | Department: IS Information Technology Svcs | ---------- | Workdays/Nights: Days |
9299 College Pkwy | ---------- | Shift: Shift 1 | ---------- | 8:00:00 AM to 4:30:00 PM |
Fort Myers, FL 33919 | ---------- | Work Type: Full Time | ---------- | Exempt: No |
Job Summary
Summary:
The Advanced Device Technician is responsible for supporting the organization’s endpoint desktop computing environment and specialty computing environment such as required in Radiology, Cardiology, and Telehealth. Advanced Device Technicians are responsible for installing, configuring, diagnosing, repairing, maintaining, and upgrading all hardware equipment to ensure optimal performance. Resolutions are provided in accordance to our Service Level Agreements and departmental practices. Campus level projects require the ability to analyze, plan, design and implement new endpoint computer systems, monitors as well as completing upgrades to software and hardware of existing computer systems. Position may be required to work with users to determine their specifications for computer hardware and software needs. Must possess a general understanding of PowerShell and comprehend Active Directory groups in order to support and maintain user account information including access rights, security and systems groups. Accurately maintaining computer equipment and specialty equipment in hardware asset tracking system is a must.
This position requires excellent communication skills, the ability to recognize potential problems, the ability to systematically gather information, sort through issues, identify root causes, and makes timely decisions. You will serve as a collaborative team member in the areas of work ethic, values, and customer service while demonstrating genuine concern for patients and the community. Developing and maintaining effective relationships and communications with leaders, technical/application teams and external customers. Assumes other duties as assigned.
This position requires excellent communication skills, the ability to recognize potential problems, the ability to systematically gather information, sort through issues, identify root causes, and makes timely decisions. You will serve as a collaborative team member in the areas of work ethic, values, and customer service while demonstrating genuine concern for patients and the community. Developing and maintaining effective relationships and communications with leaders, technical/application teams and external customers. Assumes other duties as assigned.
Job Requirements
Responsibilities:
Educational Requirements
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| Bachelor's Degree | Preferred | ||
Additional Requirements
May accept 5 years of relevant experience in lieu of educationExperience Requirements
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| 5 Years | Integration or Development | Required | |
State of Florida Licensure Requirements
| Licenses | Required/ Preferred | and/or |
| Not Required | ||
Certifications/Registration Requirements
| Certificates/Registrations | Required/ Preferred | and/or |
| or | ||
US:FL:Fort Myers