Court Manager

The Lee County Clerk of the Circuit Courts is seeking dynamic, mission-driven leaders to join our Courts & Official Records Department. These positions play a critical role in strengthening public trust, enhancing customer experience, and ensuring the accuracy and integrity of court and official records operations. If you are passionate about public service, operational excellence, and leading high-performing teams, we encourage you to apply.



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• Make a meaningful impact in your community
• Work with a passionate, mission-driven team
• Enjoy flexible scheduling and professional development opportunities
• Be empowered to innovate and lead digital transformation
  
  
  

Position Overview

The Branch Manager and Customer Service Manager oversee daily operations, supports staff development, and ensures consistent, high-quality service delivery to all stakeholders.

Working with ample direction from the Assistant Director, the Manager helps shape team performance, implements process improvements, and ensures compliance with departmental policies and procedures.

• Team Leadership & Daily Operations
• Communicate annual goals, expectations, and vision to staff; develop action plans to support success
• Supervise, evaluate, and provide corrective action when needed
• Mentor supervisors and Deputy Clerks, fostering professional growth and skill development
• Monitor performance using statistical reports and established metrics
• Process Improvement & Change Management
• Regularly evaluate business functions to ensure optimal performance and service
• Maintain a strong understanding of policies, business applications, and tools
• Support implementation of new or updated processes, systems, and tools
• Leadership & Communication
• Communicate effectively with internal and external stakeholders
• Model leadership competencies and uphold the highest standards of integrity and professionalism
• Demonstrate sound judgment, accountability, and a commitment to service excellence
  
  
  

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• Strong leadership skills with the ability to motivate and develop teams
• Excellent written and verbal communication skills
• Ability to lead by example and foster a collaborative environment
• Strong understanding of organizational goals and operational processes
• Ability to build effective working relationships with staff, agencies, and the public
• Knowledge of legal procedures, accounting functions, and computer operations
• Strong organizational skills and attention to detail
• Ability to make decisions under pressure and meet deadlines
• Ability to maintain confidentiality and use tact in sensitive situations
• Independent judgment and initiative in a minimally supervised environment
• Proficiency with PCs, printers, and standard office equipment
• Ability to work extended hours as needed
  
  
  

For a detailed position description for the Branch Manager, click here .

For a detailed position description for the Customer Service Manager, click here .

Education & Experience

• Bachelor’s degree and at least two years of progressively responsible work experience in a management position required OR
• A combination of six (6) years of education, training, and relevant experience that demonstrates the ability to perform the responsibilities of the role, including at least two years of progressively responsible work experience in a management position.
• Experience in the public sector is preferred.
  
  
  

Supplemental Information

The Clerk's office offers a competitive benefits package including:

• Superior health care plans with low premiums
• Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
• Generous paid time off, paid holidays, birthday leave, and volunteer time
• Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• We are a qualifying employer for Public Service Loan Forgiveness Program
  
  
  

Applicants must be authorized to work for ANY employer in the U.S. Our organization is unable to sponsor or takeover sponsorship of an employment Visa.

Note: Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.