What are the responsibilities and job description for the Mortgage Loan Administrator position at Ledyard National Bank?
Loan Processor (Mortgage & Home Equity)
Under general supervision and in accordance with established policies, you’ll process loan applications from initial file setup through closing—including new mortgages, home equity loans, and construction loans. You’ll establish loan files, order and track required documentation (verifications, appraisals, flood certifications, legal work), generate and re-disclose Loan Estimates and Closing Disclosures, prepare commitment letters and investor packages, run APRs after rate pricing, and maintain accurate, complete records across all relevant systems. You’ll monitor loan conditions per the commitment letter, update application documents per investor and regulatory requirements, prepare Adverse Action as directed, and back up the closer in assembling closing packages—always delivering courteous, professional service to borrowers, brokers, attorneys, and internal partners while complying with all regulatory standards (including BSA/AML). This position is a hybrid with a primary location at the operations center in West Lebanon, NH.
We’re seeking a detail-driven, organized communicator with strong math skills and proficiency in mortgage processing software who can prioritize multiple deadlines and uphold documentation accuracy. HS diploma or GED required; AA/BS in business, finance, or accounting preferred. Minimum two years of progressive banking experience (in lieu of formal education) required. Familiarity with secondary market requirements, rate lock redisclosures, and cross-training across departmental functions is a plus. If you thrive in a collaborative, compliance-focused environment and enjoy guiding loans smoothly from application to close, we’d love to hear from you.