What are the responsibilities and job description for the Sales Administrator position at LEDtronics?
Overview:
We are seeking a motivated, entry-level individual excited to learn about Sales. The Sales Administrator will support Inside Sales Reps with communicating with customers, placing orders, and other Sales/Customer Service duties. They will make calls and send e-mails to customer accounts in order to facilitate active account sales and reactivating inactive accounts by gathering information on active and inactive clients. The position is part-time, with the opportunity to advance to full-time plus complete benefits.
Position details: Salary $19 - $20/hour. Part-time, in-person.
QUALIFICATIONS/REQUIREMENTS:
- High School diploma or equivalent.
- Prefer one to two (1-2) years of Sales/Customer Service experience, preferably in a manufacturing environment.
- Must possess strong verbal and written communication skills.
- Ability to problem solve and make decisions with limited supervision.
- Strong organizational skills and positive team attitude.
- Capability to use a variety of office equipment such as computer, fax machine and copy machine.
- Working knowledge of MS Office and e-mail use.
DUTIES AND RESPONSIBILITIES:
- Provide sales support to ISRs by calling on their inactive clients, putting in sample requests, and placing sales/purchase orders for them into the sales system.
- Make outbound calls and take incoming calls from current and prospective customers on a daily basis.
- Mandatory daily requirements of high volume outbound calls and e-mails.
- Place orders, update the sales order system, and work with the customer service team to maintain a standard of excellence for our clients.
- Identify and pursue new customers and projects to increase sales volume.
- Enter all necessary data into the computer system and maintain reports for your ISRs.
- Provide all necessary information needed to resolve any discrepancies in orders taken and/or shipped.
- Follow up on all quotes, samples and opportunities in daily sales report.
- Communicate any problems or special requests made by the customer and/or distributor to the appropriate personnel.
- Maintain detailed and accurate records of customer comments and/or complaints regarding all products.
- Report all customer concerns to Upper Management in less than 24 hours.
- Perform others duties as assigned.
Job Type: Part-time
Pay: $19.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Opportunities for advancement
Education:
- High school or equivalent (Required)
Experience:
- Sales administration: 1 year (Preferred)
- outbound phone sales/customer service: 1 year (Preferred)
- non-retail sales/customer service: 1 year (Required)
Ability to Commute:
- Torrance, CA 90505 (Required)
Work Location: In person
Salary : $19 - $20