Manager, Workday (Financials & HCM)

Manager, Workday (Financials & HCM)

Employment Type: Full-Time Employee/Direct-Hire

Workplace Environment: Hybrid (3 days onsite, 2 days WFH)

Location: Chatsworth, CA

Industry: Non-profit

Salary: $155,000 - $180,000

SUMMARY:

Under general supervision, the Workday Manager serves as the enterprise system owner and provides strategic oversight, configuration governance, and architectural direction for the organization's Workday Human Capital Management (HCM), Workday Financial Management (FDM) and any other functional domains across Workday platform. The role leads the Workday Specialists for Finance and P&C and oversees system administration, optimization, strategy, maintenance, governance, and architecture to ensure stable operations, data integrity, security and effective business processes across both domains. The Workday Manager supports core HCM and FDM modules, including organizational structures, business process frameworks, security roles, reporting, and integrations. The

Workday Manager works closely with P&C, Finance, IT, and business stakeholders, including Workday and AMS providers. This role oversees system enhancements, testing strategy, complex troubleshooting, ongoing optimization of Workday functionality and user experience.

ESSENTIAL DUTIES & RESPONSIBILITIES:

System Oversight (20%)

• Oversee implementation and ongoing administration of assigned Workday HCM modules (e.g., Core HCM, Compensation, Benefits, Payroll, Talent, Time Tracking, Absence, Recruiting, & LMS) and FDM modules (e.g., General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Expenses, Procurement, Projects/Grants, and Financial Reporting.)
• Serve as a Workday architectural expert, advising on system design, configuration strategy, and cross-module impacts.
• Lead bi-annual Workday release cycle, including feature analysis, regression testing, impact assessment and deployment planning.
• Ensure all Workday workstreams are integrated effectively to fully optimize the system, impacts of changes are minimized and enhancements are capitalized on.
• Administer Workday, including security groups, role assignment.
• Ensure proper segregation of duties and role-based access control (RBAC) principles.
• Develop and maintain documentation for system configuration and business processes.
• Act as Principal Contact with AMS provider.

Staff Management (20%)

• Lead the Workday Support Team: Directly plan, organize, lead, coordinate, delegate, review, and appraise the work of assigned staff. Responsibilities include conducting performance appraisals, ensuring adequate staff coverage, and leading staff development initiatives both individually and in group settings.
• Oversee the day-to-day operations of Workday Specialists for Finance and P&C.
• Ensure team deliverables are achieved within expected timeframes.
• Confirm Workday Specialists regularly monitor system health, performance metrics, and error logs to proactively identify and resolve issues.
• Ensure Workday Specialists provide functional recommendations that optimize system performance, limit disruption, and support the functional business operation.
• Provide advanced troubleshooting for Workday Specialists and operate as the organization's Workday expert.
• Provide mentorship and oversight to junior Workday analysts, consultants or admins.

Configuration & Business Process Improvement (20%)

• Optimize, configure, and maintain Workday HCM and Financials functionality, including, but not limited to: calculated fields, custom validations, conditional logical and integrations.
• Configure and maintain organizational structures such as supervisory organizations, cost centers, locations, and job profiles.
• Delegate configuration to staff as appropriate.
• Align system capabilities with evolving business needs and ensuring optimized, compliant end-to-end processes across all functional areas.
• Develop and maintain the enterprise Workday roadmap in collaboration with executive leadership and the Director of IT, ensuring alignment with strategic priorities and system scalability.
• Plan and support change management, testing strategies, and training efforts for Workday initiatives.

Integration, Reporting & Data Management (20%)

• Perform regular system audits and data validations to ensure accuracy and compliance.
• Support and maintain integrations and file feeds between Workday and third-party systems including, but not limited to: payroll vendors, benefits carriers, time clocks, background check providers, billing providers, banking website, and applicant tracking systems.
• Configure and maintain Enterprise Interface Builder (EIB) templates for data imports and mass updates.
• Monitor integration error logs and troubleshoot data transmission issues.

Project Leadership & Stakeholder Communication (20%)

• Serve as a subject matter expert (SME) for Workday platform across all functional areas and modules.
• Lead workshops and design sessions with stakeholders.
• Communicate clearly and regularly with project teams, end users, and leadership regarding timelines, deliverables, risks, and progress.
• Lead Workday team including Specialists, consultants and external vendors.
• Oversee success of full project lifecycle for Workday related initiatives (i.e. new modules, enhancements, upgrades).
• Define project scope, timelines, resource plans, risk mitigation strategies and deliverables.

Non-Essential Duties & Responsibilities (5%)

• Maintains awareness of emerging technology being released and available in Workday and current trends in technology systems with a focus on supporting product changes and services development, delivery, and support, and applying new technologies.
• Participates in departmental, agency and professional meetings and workgroups, as assigned.
• Perform other duties and responsibilities, as assigned.

REQUIRED EXPERIENCE & SKILLS:

Minimum Requirements:

• Education: Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field from an accredited college.
• Minimum of 6 years of progressive enterprise-level Workday experience, including platform administration, governance, and cross-functional oversight.
• Minimum 3 years in supervisor or lead role experience leading a team or project.
• Demonstrated advanced expertise in Workday Financials, with strong understanding of integration points across the broader Workday ecosystem.
• Proficiency in data modeling and data architecture concepts, including entity relationships, transformation logic, and ETL processes, with the ability to design and validate complex data structures within Workday and across integrated systems.
• Experience leading complex Workday implementations, enhancements or system wide initiatives.
• Experience working in a consulting environment and/or internal Workday support team.

Technical Requirements:

• Demonstrated expertise in overseeing Workday configuration, security frameworks, integrations and business process governance across functional areas.
• Understanding of Workday HR & Financials architecture, reporting capabilities and integrations.
• Experience guiding report strategy, Dashboards and analytics frameworks.
• Oversight of integrations, including EIB and system interface governance.
• Working knowledge of data structures and system architecture.
• Ability to evaluate and align business and technical requirements at an enterprise level.
• Experience working with 3rd party providers such as AMS providers and Workday to resolve issues, understand enhancements and maximize the ERP software to its fullest.

Required Certifications:

• Workday Financials Core Certification
• Additional module certifications (e.g., Procurement, Expenses, Grants)

Behavioral, Leadership & Soft Skills:

• Demonstrates effective communication skills and consistently maintains a high-level of detail-orientation and accuracy.
• Cooperative work, effective Organization skills and Customer Service; collaborative teamwork, accurate work product, strong problem-solving skills, and effective critical thinking
• Demonstrate regular, reliable, and predictable attendance to carry out the essential functions.
• Ability to prioritize work effectively, multi-task, adjust to meet multiple demands; follow up with tasks through completion; ensure deadlines are met.
• Show ability to have flexibility, maturity of judgment, and ability to work collegially.
• Ability to exercise discretion, confidentiality, apply good judgment in making decisions, work independently and take initiatives.
• Adherence to confidentiality, including HIPAA and PHI, in accordance with Agency policy and legal requirements.
• Adherence to technological security in accordance with Agency policy and legal requirements.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.