AVP, Product Management

Key Details:

• Direct Hire/Perm
• Location: 100% Onsite in La Jolla, San Diego
• Pay: $105-125k 30% bonus

Role Overview:

This position is responsible for shaping and advancing product strategies across consumer and small‑business banking experiences. The scope includes core banking offerings, account‑opening solutions, and the analytical tools that support them. The role partners closely with delivery teams throughout the organization to ensure successful execution of key initiatives and to launch high‑quality, industry‑leading experiences for customers.

Key Responsibilities:

• Product Roadmap: Understanding the strategic vision for assigned areas of responsibility and defining roadmaps to achieve business, customer, and platform objectives.
• Problem Solving: Working with product leaders and business stakeholders to understand market trends, business objectives, customer segments, and operational needs to define effective product solutions.
• Definition: Defining workflows, process maps, and data flows to document product requirements across customer‑facing products, platforms, and supporting systems.
• Feature Prioritization: Prioritizing feature releases to optimize customer experience, operational efficiency, risk management, and business outcomes.
• Leadership: Leading product owners, designers, analysts, and solution architects to define product requirements and deliver high‑quality solutions.
• Supporting operational readiness activities including documentation, training, and staffing.
• Analysis: Analyzing business metrics, customer feedback, and performance data to improve product outcomes and inform future roadmap decisions.
• Testing: Performing and supporting user acceptance testing to ensure solutions meet defined requirements and quality standards.
• Collecting customer feedback and identifying pain points across the customer lifecycle.
• Presenting to leadership on project status, roadmaps, feature delivery, KPIs, and performance insights.

To be successful in this role, you will:

• Be expected to think both strategically and tactically.
• Possess a strong understanding of product discovery, product lifecycle, and SDLC processes.
• Effectively communicate with subject matter experts across business, technology, analytics, risk, and operations to define solutions to complex challenges.
• Passionately drive initiatives to meet key milestone dates.
• Work well autonomously and collaboratively within cross‑functional teams.
• Build consensus when there are differing opinions and priorities.
• Work with autonomy to meet aggressive timelines in a dynamic environment.

Requirements:

• Bachelor's degree
• 5 years building and managing technical or digital products.
• Experience with consumer and/or small business banking products, platforms, or customer journeys.
• Familiarity with deposit accounts, payments, money movement, account opening, and related financial services capabilities.
• Experience working in an agile / scrum environment.
• Experience with issue and development tracking software such as Microsoft DevOps or Jira.
• Exposure to analytics, reporting, KPI measurement, or data‑driven decision‑making is a plus.
• Experience with identity verification, fraud prevention, or regulatory‑driven workflows is beneficial.
• Demonstrated skill in breaking down complex business objectives into clear, actionable components.
• Proven track record of developing creative solutions to customer and operational challenges.
• Strong communication skills, with the capacity to engage both strategically and technically with diverse stakeholders.
• Proactive mindset for identifying risks, issues, and dependencies, with appropriate escalation when needed.
• Proven effectiveness managing multiple workstreams simultaneously while delivering high‑quality results under tight timelines.
• Capability to operate independently with minimal supervision while meeting aggressive delivery expectations.
• Experience evaluating existing processes and driving improvements through thoughtful analysis, documentation, and implementation.
• Confidence working in a dynamic, fast‑paced environment with evolving priorities.
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.