What are the responsibilities and job description for the Field Service Engineer - Northwestern position at LECO?
For over 90 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.
Schedule: Full-Time Remote, salaried position with travel
Position Summary
The Field Service Engineer role requires a motivated, self-starter who is able to work remotely with minimal supervision. The majority of time is spent at customer locations, with travel up to four overnights / five days per week depending on workload. The Field Service Engineer builds and maintains relationships as a customer facing member of the team while supporting service activities at customer facilities. This role provides maintenance, repairs, upgrades, installations, and training on analytical and metallographic instrumentation in our Northwestern Region. Primary service area comprised of one or more of the following states: Washington, Oregon, Nevada, and California with travel to surrounding regions on an as-needed basis. The ideal candidate will reside near Richland, WA. This position offers a $5,000 signing bonus.
Position Responsibilities
One or more of the following:
Schedule: Full-Time Remote, salaried position with travel
Position Summary
The Field Service Engineer role requires a motivated, self-starter who is able to work remotely with minimal supervision. The majority of time is spent at customer locations, with travel up to four overnights / five days per week depending on workload. The Field Service Engineer builds and maintains relationships as a customer facing member of the team while supporting service activities at customer facilities. This role provides maintenance, repairs, upgrades, installations, and training on analytical and metallographic instrumentation in our Northwestern Region. Primary service area comprised of one or more of the following states: Washington, Oregon, Nevada, and California with travel to surrounding regions on an as-needed basis. The ideal candidate will reside near Richland, WA. This position offers a $5,000 signing bonus.
Position Responsibilities
- Provide preventive/general maintenance, breakdown repair, troubleshooting and corrective actions to analytical and metallographic instrumentation
- Perform new instrumentation installations as well as updates and upgrade kit installations
- Provide training on theory, operation, software, and good maintenance practices
- Maintain accurate inventory records, expense reports, and vehicle logs.
- Self-motivated, having the accountability to work remotely with limited supervision.
- Strong communication skills (both written and verbal)
- Adhere to customer’s site and safety requirements while conducting yourself in a professional manner
- Detail oriented with strong organizational skills.
- Attend instrumentation training at LECO Corporation in St. Joseph, Michigan for a period of 3-5 months
- Complete field service training with experienced field service engineers throughout the country
- Attend annual service training at LECO Corporation in St. Joseph, Michigan
- Ability to travel daily with up to four overnight hotel stays per week (Monday – Friday).
- Possess a valid driver’s license with a clean driving record
- Pass a background check and substance abuse screenings
- Must be authorized to work in the US without restriction
- Strong mechanical skills, and previous experience with AC and DC electronics, or the ability to learn
- Chemistry or military background is advantageous, but not required
One or more of the following:
- Two Year Technical Degree or Trade School
- Prior Military experience with training in a technical field
- Equivalent work experience or training in a technical field