What are the responsibilities and job description for the Office Coordinator position at Lebanon Cleaning Crew?
About the Position
Lebanon Cleaning Crew is looking for an experienced office professional to become the central point of communication and coordination within our company.
This is more than a receptionist or data-entry position. Our Office Coordinator helps keep clients, cleaning teams, schedules, documentation, and daily responsibilities moving in the right direction.
This is a public-facing role. The Office Coordinator may represent Lebanon Cleaning Crew at community events, meetings, and other public settings and may occasionally appear in company photos, videos, or social media content.
We need someone who is organized, calm under pressure, and comfortable shifting between tasks without losing track of important details. We will train the right person and provide opportunities to grow into office management. Candidates with strong, directly related experience may qualify for higher starting responsibilities and pay.
Primary Responsibilities
- Manage client phone calls, text messages, and emails
- Coordinate client appointments and cleaning-team schedules
- Communicate changes to clients and team members
- Help resolve call-outs, client concerns, and last-minute changes
- Maintain accurate client, team member, scheduling, and company records
- Respond to sales inquiries, assist with estimates, and complete follow-up
- Assist with hiring, applicant communication, and onboarding
- Complete invoicing and basic bookkeeping
- Track deadlines, follow-up items, and recurring office responsibilities
- Protect confidential client, team member, and company information
- Assist with preparing for team meetings
- Help with company projects and process improvements
- Keep the owner informed of important situations and results
Who We’re Looking For
The right person:
- Enjoys answering the phone and helping people
- Communicates warmly, clearly, and professionally
- Stays calm when plans or schedules change
- Takes initiative and notices what needs attention
- Is highly organized and documents details consistently
- Handles frequent interruptions without losing track of priorities
- Makes sound decisions and follows responsibilities through to completion
- Is self-motivated to improve their own performance and the company
- Wants to grow into greater responsibility and leadership
Required Qualifications
- Previous office or administrative experience
- Previous customer service experience
- Strong computer and software skills
- Professional written and verbal communication
- Strong organization and documentation skills
- Ability to manage changing priorities
- Sound judgment when handling confidential information
- Dependable weekday availability beginning at 7:30 a.m.
- Ability to work in person at our Lebanon office
- Comfortable interacting with the public and representing the company professionally
- Comfortable occasionally appearing in company photos, videos, and social media content
Experience with scheduling, team supervision, hiring, sales follow-up, or a service-based business is helpful.
Pay and Advancement
The pay range is $15–$21 per hour. Starting pay will depend on relevant experience and the level of responsibility the candidate is prepared to handle.
Our office progression path is:
- Training
- Rookie
- Office Coordinator
- Assistant Office Manager
- Office Manager
Advancement is based on demonstrated competence, consistency, judgment, leadership, and results.
What We Offer
- Paid training
- A defined advancement and pay-growth path
- Paid time off
- Mileage reimbursement when applicable
- Consistent weekday hours
- Opportunities to contribute ideas and improve company systems
- A meaningful career where your work and contributions matter
- A small, family-oriented team where you are valued as a person—not treated like a number
About Lebanon Cleaning Crew
Lebanon Cleaning Crew is a locally owned residential and commercial cleaning company serving the Lebanon area.
Our core values are competence, consistency, communication, people-first, progress, and diligence.
If you enjoy creating order, solving problems, communicating with people, and helping a busy day run smoothly, we would like to hear from you.
To Apply
Please apply using this link. We will not see and respond to Indeed messages. https://forms.clickup.com/2272039/f/25at7-763/DCPV4BZC8SQP8WTSO5
Pay: $15.00 - $21.00 per hour
Expected hours: 30.0 – 40.0 per week
Work Location: In person
Salary : $15 - $21