What are the responsibilities and job description for the Associate Manager position at LearnWell?
At LearnWell, we are dedicated to transforming the lives of the 10 million students in the U.S. who face behavioral health challenges. For over 26 years, we have provided on-site educational services in hospitals, ensuring that school-age patients can continue their education during treatment and reintegrate seamlessly into their classrooms. With a network of over 200 educators, our mission is to create a lasting positive impact on future generations.
We are seeking an experienced and dynamic Associate Manager to manage our Massachusetts team. The ideal candidate will have a proven track record in staff development, coaching, employee performance management, financial oversight, client satisfaction, and the delivery of high-quality educational services. You will possess exceptional communication and listening skills, excel in managing dynamic environments, and demonstrate strong conflict resolution capabilities. As a leader, you will inspire your team’s professional growth, be resourceful, adaptable, and exhibit strong critical thinking skills.
Key Responsibilities
We are seeking an experienced and dynamic Associate Manager to manage our Massachusetts team. The ideal candidate will have a proven track record in staff development, coaching, employee performance management, financial oversight, client satisfaction, and the delivery of high-quality educational services. You will possess exceptional communication and listening skills, excel in managing dynamic environments, and demonstrate strong conflict resolution capabilities. As a leader, you will inspire your team’s professional growth, be resourceful, adaptable, and exhibit strong critical thinking skills.
Key Responsibilities
- Oversee 6-10 hospital accounts and their teachers.
- Conduct regular meetings with direct reports to ensure alignment and accountability.
- Collaborate with the HR team to ensure consistent staffing across hospital locations.
- Foster positive customer relations with hospital and school district partners.
- Perform financial analysis of each hospital account and ensure revenue goals are met.
- Ensure compliance with company policies and procedures.
- Work collaboratively with senior management to achieve strategic goals.
- Cultivate a culture of continuous improvement and professional development within the team.
- Bachelor’s Degree required.
- MA State Teaching License.
- Willingness to travel up to 50% throughout the Greater Boston area.
- Minimum of 3 years of experience in an operations management role.
- Ability to perform well under pressure, take initiative, and manage multiple tasks with strong attention to detail.
- Strong leadership, communication, and interpersonal skills.
- Performance-based bonus.