Localization Manager

LearnLux is the leading provider of workplace financial wellbeing that blends fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. LearnLux's award-winning program equips employees with a financial plan to guide them through decision points like budgeting, paying down debt, electing benefits, understanding equity compensation, starting a family, buying a home, saving for retirement, and more. Advanced reporting keeps our partners in the know, and drives results like reduction in financial stress, increased productivity, reduced employee turnover, greater use of pretax products, on-time retirement, and healthcare savings. LearnLux members feel great about their money, allowing their work and wellbeing to thrive.

We're a remote-first company, backed by prominent investors such as Ashton Kutcher's fund Sound Ventures and Salesforce CEO Marc Benioff.

As Global Localization Manager, you'll scale LearnLux's international offering and lead our localization strategy to bring our financial wellbeing solutions to users around the world. You'll collaborate with cross-functional teams including Product, Engineering, Legal, and Commercial as well as external translation and localization vendors to ensure our content and programs are culturally relevant, accurate, and accessible.

This role blends project execution, vendor coordination, and process improvement. You'll be deeply involved in implementing internationalization (i18n) workflows, managing translation assets, and enhancing globalization efforts across platforms to support LearnLux's international growth in more than 100 countries.

Global Operations is an agile team that moves fast and encourages innovation. Here, you'll have the autonomy to lead high-impact initiatives, create clarity in complex situations, and influence the broader direction of localization and globalization strategy within the company. If you're passionate about aligning strategy with execution and solving meaningful problems in a mission-driven, fast-paced SaaS environment, we'd love to meet you.

This role is 100% remote within the US and reports to the Sr. Operations Manager.

• Develop a deep understanding of LearnLux's product and member experience to identify localization needs, streamline workflows, and improve global content quality.
• Lead localization and globalization strategy across LearnLux's product and marketing channels.
• Provide hands-on support for time-sensitive localization efforts, ensuring LearnLux meets external commitments without compromising quality.
• Partner across teams to drive the scaling of global translation efforts, contributing to vendor evaluation, onboarding, and effective ongoing collaboration and partnership management.
• Partner across teams to expand global translation efforts, including vendor evaluation, onboarding, and performance management.
• Manage and improve localization workflows across languages and platforms using automation and technology to enhance accuracy, consistency, and efficiency.
• Maintain and evolve glossaries, translation memories, and style guides to ensure brand and tone consistency across markets.
• Own the localization QA process to ensure linguistic, cultural, and contextual accuracy. Establish review standards, manage feedback loops, and drive continuous improvement.
• Establish and track SLAs to monitor quality and delivery performance. Support data collection and reporting on localization cost, turnaround times, and translation quality.
• Help internal teams understand localization best practices, internationalization principles, and inclusive global-ready content creation.

• 6 years of experience in localization, globalization, internationalization (i18n), translation management, or content operations, ideally within fintech, financial wellness, or enterprise SaaS.
• Hands-on experience with localization management systems (e.g., Smartling, Lokalise, Transifex), language service providers, CMS platforms, and AI translation workflows.
• Strong organizational and project management skills with the ability to manage multiple concurrent localization projects.
• Excellent communicator and collaborator across disciplines, time zones, and cultures.
• Analytical mindset with attention to detail and process improvement.
• Comfortable switching between strategic thinking and tactical execution in a fast-paced, high-growth environment.
• Proven track record of delivering high-quality localization projects on time and achieving departmental KPIs.

• Remote-first company structure
• Medical, dental, and vision
• 401(k)
• Mental wellbeing (Talkspace)
• Financial wellbeing (LearnLux)
• Paid vacation and sick leave
• Paid sabbatical after 5 years of service
• A supportive, inclusive team culture
• Opportunities for continuous learning and growth at a fast-growing startup at the cutting edge intersection of financial wellness and technology

LearnLux strives to be an inclusive workplace and values learning from and engaging across different perspectives. Women, people of color, LGBTQIA individuals, and members of other minority or marginalized groups are strongly encouraged to apply.

LearnLux is proud to be an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, color, national origin, age, religion, sex, gender, sexual orientation, gender identity, marital status, disability, or veteran status.

We are committed to fostering an environment that embraces diversity and inclusion and are seeking candidates from a variety of backgrounds, experiences, abilities, and perspectives to join our team. If you are interested in this opportunity but not sure if you fit this role, please apply and include a note to let us know of your interest. We're excited to speak with you about joining our team!

The pay range for this role is listed below. Individual compensation will be commensurate with the candidate's experience and local cost of labor.

Salary Range

$110,000 - $145,000 USD