Student Support Services Coordinator

Who We Are:

Founded in 2001, LEARN is a nationally recognized non-profit network of PreK-8th grade elementary charter schools that is creating measurable, transformational change in the lives of its students. We currently educate 4,400 scholars across 11 campuses, most of which are in Chicago, IL. LEARN also serves families in Waukegan and North Chicago, IL, including children of service members stationed at the Great Lakes Naval Academy and Joint Base Anacostia–Bolling (JBAB) in Washington, D.C.

LEARN provides a rigorous college-prep education grounded in an understanding of each student’s individual learning style and academic needs. We are guided by five core values: high expectations for achievement, mutual respect, a safe and nurturing environment, active family involvement, and the holistic development of every child.

LEARN’s impact is proven—recognized by Stanford University as one of the nation’s top “Gap-Busting” school networks. LEARN scholars achieve proficiency rates that are 2–3x comparable schools, enroll in college at 3x the national average for their peers, and graduate college at twice the rate.

What You’ll Do:

The Student Services Coordinator ensures high‑quality implementation of Special Education, English Learner, MTSS, SEL, and 504 services while maintaining full compliance with Network, District, and State requirements and timelines. This role partners with school leadership and student support teams to drive sustainable systems, strong student outcomes, accurate documentation, and effective programming for all learners. This is a 12 month (year round) position.

Whole Child Support

• SEL: Provides leadership in the area of universal, individual and group interventions and develops plans to address the social/emotional needs of our students.
• Multi-tiered Systems of Support (MTSS): Possesses comprehensive knowledge and experience in the implementation of MTSS processes and practices supporting academic and social emotional growth.
• Discipline: Provide guidance to school teams relative to significant behavioral or social emotional issues.
• Related Services: Oversees provision of related services and their support to our scholars.
• Special Education and English Language Learners - possesses, acquires, and applies knowledge regarding legislation, compliance, and best practices to maintain 100% compliance rates and supports student academic and SEL growth.

Case Management

• Ensure all systems, processes, and documentation meet compliance requirements and timelines.
• Oversee IEP, EL, MTSS, and 504 screening, referral, evaluation, and plan‑development processes.
• Monitor fidelity of plan implementation and use progress‑monitoring data to support accurate, responsive student plans.
• Maintain required records, master files, and reports in alignment with District and Network expectations.
• Ensure student and teacher schedules align with service requirements.
• Attend and facilitate required meetings; maintain an annual calendar of compliance milestones.
• Provide coaching, guidance, and feedback to the Special Education teams and related service providers.
• Deliver professional development and support implementation of research‑based practices.
• Build strong relationships with staff and families; respond to questions and concerns.
• Maintain ongoing communication with school leadership, the SCM, and the Director of Student Support Services.
• Ensure continued compliance with Illinois State Law and District regulations
• Other relevant duties as assigned

Wrap-Around Services

• Professional Development: Identifies and delivers professional development based on the identified needs at campus sites.
• Scholar Support: Leads and assists with the development and implementation of a student SEL and MTSS framework to address social/emotional/academic needs of our students.
• Faculty Support: Implements, maintains and assists staff with School Based Problem Solving, development of adult SEL competencies, and other positive behavioral management systems.
• Tailored Support: Ensures services to students with unique needs as identified in BIPs, Individualized Education Programs (IEPs) and EL plans in conjunction with staff.
• Compliance: ensure all compliance requirements are met
• Student Growth: ensures plans/goals are written based on relevant data, services are implemented with fidelity, and progress is monitored frequently to ensure student growth
• Leadership: An essential team member of the Network Leadership team; contributes to the overall success of the team and the areas the team oversees on campuses; collaboratively supports and contributes to the vision, direction, and policies to support student growth and meet compliance requirements.
• Serve as a liaison between the school, the Network, and the local authorizer (District, State)

What You’ll Need

The SSS Coordinator must:

• Possess an active Illinois Professional Education License (PEL) with at least one of the following endorsements: LBS1, SSW, School Psychologist, Speech Language Pathologist, Director of Special Education, Principal or General Administrative
• Have at least two years’ experience in the field of special education and must be knowledgeable about compliance requirements, development and implementation of IEPs in both general and special education settings, interpreting results of assessments and implementing behavior modification plans
• Proven leadership experience yielding evidence of demonstrable outcomes.
• Proven ability to manage, sustain visibility, and travel to multiple campuses (generally 2-3 campuses)

Benefits Summary:

We offer a comprehensive and competitive benefits package for all full time employees, including:

• Medical, Dental and Vision Insurance
• Paid vacation, personal days, sick days, paid holidays
• Short and long term disability
• Paid life insurance
• 403B retirement fund

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LEARN Charter School Network. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, national origin, age, family medical history, disability or veteran status