What are the responsibilities and job description for the Director of Operations - Full Service position at Leap Brands?
A multi-unit restaurant organization is seeking an experienced Director of Operations to oversee a portfolio of high-volume restaurant locations. This leader will be responsible for driving operational execution, financial performance, talent development, and overall guest experience across a multi-unit territory.
The ideal candidate is currently leading multiple high-volume locations and brings a strong track record of operational consistency, people leadership, and long-term tenure within the hospitality industry.
Key Responsibilities:
• Oversee operations for 8-10 full-service restaurant locations
• Drive sales growth, profitability, labor management, and overall operational performance
• Coach and develop General Managers and operational leadership teams
• Ensure execution of operational standards, guest experience initiatives, and day-to-day excellence
• Analyze P&L performance and identify opportunities to improve margins and efficiencies
• Partner cross-functionally with leadership teams to support staffing, training, and operational initiatives
• Build a strong culture focused on accountability, development, retention, and guest satisfaction
• Lead within high-volume restaurant environments while maintaining consistency and operational discipline
Qualifications:
• Minimum 5 years of multi-unit leadership experience within casual dining and/or fine dining restaurant operations
• Current oversight of at least 7 restaurant locations required
• Must currently be in a multi-unit leadership role
• Experience overseeing high-volume restaurant operations required
• Strong financial acumen with experience managing labor, food cost, and P&L performance
• Demonstrated tenure and career stability required
• Quick service backgrounds will only be considered if paired with substantial casual dining and/or fine dining multi-unit experience
• Strong leadership presence with the ability to develop high-performing operational teams
• Candidates must currently reside within reasonable driving distance of the assigned territory
Compensation:
Competitive base salary, bonus opportunity, and comprehensive benefits package.
Salary : $100,000 - $115,000