What are the responsibilities and job description for the Engineering Manager, Apps & Solutions (British Columbia) position at leagueinc?
Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.
The Role
League's platform enables our customers to offer highly engaging and personalized health experiences to their users. The Engineering Manager – Apps and Solutions (A&S) role is a customer-facing position with the primary responsibility of leading a team of software engineers to deliver complex applications powered by League to one or more customers.
In this role you are responsible for leading and managing a strong software development team that will deliver high quality solutions to our customers on shared timelines, building strong relationships with technical and project management leaders to manage shared development dependencies, and work internally and with the customer to communicate risks to project delivery and plans to meet those challenges.
In this role you may work with one or more customers and may move from customer to customer as League grows. You will work with League's product teams alongside customer product teams to define solutions to product requirements, leveraging League's platform and solution-specific software development to deliver a high-quality product that is engaging, cohesive, and helps people lead healthier, happier lives.
In this role, you will be responsible for the management and growth of a team of software engineers, and guide them in their career growth at League.
- Build great solutions for our customers – you'll be directly responsible for the delivery of a product roadmap for one or more customers, leveraging both League's platform of capabilities and solution-specific development work.
- Lead the way – you'll be the technical lead on a customer project, and be responsible for the definition and delivery of a solution, as well as work with customers to effectively test and launch software to end users.
- Deliver high quality software on tight timelines – You'll manage your team's sprints and backlog to deliver software features and fixes on agreed-upon customer timelines. You'll review the work from your development team to ensure we deliver high quality software solutions to our customers.
- Manage and grow your team – you'll proactively work to make sure your development team is unblocked and prepared to meet delivery timelines, and be responsible for the success of new team members and their continued career growth at League.
- Identify risks and escalate – when project dependencies or internal roadblocks put a project at risk, you will work with League's leadership team to communicate the problem, and identify and decide on a plan to manage those risks.
- Balance now with later – You'll work with your engineering team to identify areas where investments in our software now can pay off for future solution development, while continuing to meet the timelines we've agreed on with our customers.
- Shape our product and engineering vision – You and your team are the front line in evaluating how our platform solves the technical needs of our customers applications and solutions, and you'll provide this feedback to our R&D engineering teams to enhance our platform for our entire customer base.
- Scope and plan future work – Work with product, customer strategy, and engineering leadership to scope and plan upcoming work for current and prospective customers.
- Communicate with customers – Work with project management org to coordinate shared delivery timelines, communicate project risks, and give updates to our customers on progress.
About You:
- Experience building software applications, ideally with experience working in complex enterprise or healthcare environments
- Experience leading and managing a software development team
- Experience delivering software with agile software development practices, ideally as a team within a larger organization
- Experience with automated and manual software testing methodologies, ideally with a QA team in partnership
- Experience managing customer relationships, including communicating timelines, discussing technical approaches and challenges, and communicating delivery risks over the course of a project.
- Expert at balancing client requests with organizational goals.
- Ability to quickly learn and gain proficiency in areas with limited experience
- You thrive in a fast paced environment where priorities rapidly shift and needs often compete.
Security-Related Responsibilities
- Compliance with Information Security Policies
- Compliance with League’s secure coding practice
- Ensure access management is performed in compliance with the employee's role and responsibilities
- Responsibility and accountability for executing League's policies and procedures within the department/ team
- Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.
Compensation range for Canada applicants only
$142,900 - $180,000 CAD
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at recruitinginfo@league.com.
- You should receive a confirmation email after submitting your application.
- A recruiter (not a computer) reviews all applications at League.
- If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
- The final step is an offer, which we hope you will accept!
- Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring.
- Learn about our platform, leadership team and partners
- Highmark Health, Google Cloud, League: new digital front door to seamless care
- Former Providence President and Workday EVP of Corporate Strategy join League Board of Directors
- League raises $95 million USD in Series C to build world’s leading healthcare CX platform
- Forbes x League: The Platformization Of Healthcare Is Here
- Fast Company x League: If we want better innovations in healthtech, we need more competition
Recognize and Avoid Employment scams. Practice safe job searching.
Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more here.We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment here.
Salary : $142,900 - $180,000