HRIS Analyst - Workforce Management

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250 regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:

Industry-best compensation packages | Competitive health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee.

Position Summary:

The HRIS Analyst – Workforce Management (WFM) serves as the primary subject matter expert supporting UKG Workforce Management modules—including time and attendance, scheduling, and analytics. This role is responsible for system configuration, maintenance, data integrity, and process improvement to ensure an optimal user experience for employees, managers, and HR stakeholders.

Essential Duties and Responsibilities:

• Configure, test, and maintain UKG WFM modules (timekeeping, scheduling, accruals, attestation). Support regression testing, upgrades, and new feature rollouts.
• Partner with HR, Payroll, and business units to identify system and process improvements that enhance workforce efficiency and accuracy.
• Create and maintain custom reports and dashboards for insights, time tracking, and labor analysis.
• Manage and troubleshoot data integrations between UKG WFM and UKG Pro.
• Serve as Tier 2/3 escalation support for system issues; collaborate with UKG support as needed.
• Maintain documentation for system configurations, processes, and standard operating procedures.
• Ensure system configurations align with federal, state, and local labor laws, as well as company policies.
• Develop and deliver training materials and communication for end users and HR partners.

Experience and Minimum Qualifications:

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.
• 3 years of experience working with HRIS systems, preferably in an HRIS Specialist, HR Analyst, or HRIS Administrator role.
• Experience with data analysis, reporting, and HR process automation.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel (pivot tables, VLOOKUP, advanced formulas), and other data management tools.
• Strong attention to detail and a high degree of accuracy.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to work collaboratively with cross-functional teams.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, and solve complex problems.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
• Proficiency using Microsoft Office Suite (Outlook, Word, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Additional Requirements:

• UKG Workforce Management experience.
• Excellent organization, time management, accuracy, and follow-up skills.
• Strong customer service orientation.
• Ability to manage sensitive and confidential information.
• Ability to handle a high-volume workload and manage multiple projects.
• Proficiency in Microsoft Office Suite.
• Enthusiastic team player with a strong drive to create a positive work environment.
• Must be legally authorized to work in the country of employment without sponsorship.

Preferred Knowledge, Skills, Abilities, or Certifications:

• Experience in HR or talent acquisition roles.
• Experience with timekeeping, scheduling, and accrual modules.
• HRIP certification.

Travel Requirements:

• Occasional overnight travel required (1–10%). Additional location considerations may apply.

Overtime/Additional Hours Requirements:

Additional hours may be required (exempt positions).

Physical Requirements:

• Normal office environment.
• Performs indoor work in a climate-controlled environment.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Americans with Disabilities Act Statement and Contact Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to adarecruiting@leafhome.com