IT Product Owner

About Leaf Home

At Leaf Home, we are powered by people on a single mission to make homeownership easy. We’ve crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.

Why Leaf Home

• We Win – Being driven every day to win is who we are

• People Powered – Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more

• Family Feel with Enterprise-Level Resources – You are important to us, and we’ve built a culture you’ll love

• Support – Inclusion, sustainability, and reliability surround everything we do

• Personal Growth – Dedicated to providing resources and encouragement for employee growth

• Mobility – Locations throughout the U.S. and Canada, with continued expansion

Position Summary:

The IT Product Owner is responsible for defining, prioritizing, and delivering software solutions and business processes that support internal business operations. This role serves as the bridge between business stakeholders and technical teams, ensuring internal tools and platforms align with organizational goals, improve operational efficiency, and deliver measurable business value. The IT Product Owner manages the product backlog, gathers requirements from internal stakeholders, and works closely with development teams to deliver high-quality software solutions that meet the needs of the organization.

Essential Duties and Responsibilities:

Product Strategy & Vision:

· Define and communicate the vision, roadmap, and goals for internal software products.

· Align internal software initiatives with business objectives and operational needs.

· Identify opportunities to improve internal workflows through technology.

Stakeholder Collaboration:

· Partner with internal teams (operations, sales, finance, marketing, etc.) to understand pain points and requirements.

· Act as the primary liaison between business stakeholders and business analysts.

Product Backlog Management:

· Create, prioritize, and maintain the product backlog.

· Ensure backlog items are clearly defined and ready for development. 

Agile Development Support:

· Participate in sprint planning, standups, reviews, and retrospectives.

· Provide guidance and clarification to developers during the development process. 

· Ensure delivered features meet acceptance criteria and business expectations.

Product Delivery & Optimization:

· Validate completed features and ensure they deliver expected value.

· Monitor product performance and user adoption.

· Continuously identify enhancements and process improvements.

Documentation & Communication:

· Maintain product documentation, workflows, business processes, and standard operating procedures.

· Communicate updates, releases, and changes to internal stakeholders.

· Provide training or guidance for internal users when needed.

Experience and Minimum Qualifications:

· Undergraduate (Bachelor's) degree in Business, Information Systems, Computer Science, or related field.

· 3 years of experience in product management, product ownership, business analysis, or similar roles.

· 2 years of experience in a similar role.

· Proficient with technology, including ERP, CRM, Data management, HCM, Automation, etc.

· Strong transformational leadership skills.

· Strong commitment to team environment.

· Proficiency using Microsoft Office Suite.

· Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

· Strong analytical and problem-solving skills.

· Experience delivering internal business software, operational systems, or enterprise tools preferred.

· Excellent communication and stakeholder management skills.

· Understanding of the software development lifecycle.

· Strong understanding of business processes across verticals.

Travel Requirements:

• Occasional overnight travel is required (1-10%)
• Other travel or work location considerations: Travel to Canada may be required, project dependent.

Overtime/Additional Hours Requirements:

• Additional and non-standard hours may be required (exempt).
• Other hour considerations: Project dependent, could work weekends or after normal business hours

Physical Requirements:

• Normal office environment.

• Performs indoor work in a climate-controlled environment.

• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Disclaimer

This job description is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or initiatives. Leaf Home reserves the right to change, add, delete, or modify job functions as necessary based on business necessity. The company or employee has the right to terminate employment at any time for any reason; employment is at will, to the extent of federal, state, or local law. This job description does not promise or guarantee continued employment with Leaf Home.

Are We Your Company?

Focused on Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:

• Innovating, Always – Providing cutting-edge solutions for employees and customers

• Partnering with Our Customers – Building trusted relationships at the core of everything we do

• Empowering Employees – Creating opportunities for growth and success in a supportive environment

• Supporting Our Communities – Giving back to the places our customers and employees call home

What We Offer

• Industry-leading compensation package

• Competitive medical, dental, and vision benefits after 60 days

• Retirement savings plan with company match

• Paid parental leave and generous paid time off programs

• On-campus fitness programs and meal delivery services

• Comprehensive health, wellbeing, financial wellness, and childcare benefits

• Opportunities for growth and advancement

Additional Perks

• Employee assistance program with 24/7 legal, financial, and counseling support

• Employee discount marketplace with thousands of savings options

• Flexible Gym membership

• Employee resource groups, including VetConnect and the Women’s Committee

Awards and Recognition

Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work® Certified™. Additional recognitions include:

• Remodeling 550 list placements

• Qualified Remodeler Top 500 rankings

• Smart Culture Awards for employee-focused culture

• Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

For a full list of awards, visit www.leafhome.com/press/.

Diversity and Equal Opportunity

Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.

Americans with Disabilities Act Statement and Contact

Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to adarecruiting@leafhome.com.