What are the responsibilities and job description for the Field Instructor position at Leaf Home?
Leaf Home is the largest direct-to-consumer provider of full-service home solutions in the U.S. and Canada, trusted by millions for its innovative and reliable products. Our flagship product, LeafFilter Gutter Protection, has earned accolades from renowned organizations like Good Housekeeping, Qualified Remodeler, Angi, and Consumer Reports. With over 250 locations and a team of dedicated experts, we aim to simplify home improvement and create safer, better living environments for homeowners. Recognized as one of Inc. 5000’s fastest-growing private companies and a top employer, we continually strive to foster an inclusive workplace driven by collaboration and excellence. Visit www.leafhome.com/careers to explore exciting career opportunities.
The Field Instructor role is a full-time, on-site position located in Woodway, TX. As a Field Instructor, you will be responsible for training and mentoring installation teams to ensure they meet Leaf Home's high standards for quality and customer satisfaction. You will conduct hands-on training, oversee installation processes, evaluate team performance, and provide essential support to improve skills and techniques. Additionally, the Field Instructor will ensure compliance with safety guidelines and company policies while maintaining excellent communication with team members and management.
- Strong interpersonal, communication, and mentorship skills to effectively train and support teams.
- Practical experience in installation, construction, or home improvement with excellent attention to detail.
- Knowledge of safety protocols, tools, and equipment commonly used in installation processes.
- Problem-solving and decision-making skills to address on-the-job challenges and improve operational efficiency.
- Ability to work on-site in Woodway, TX, with a reliable means of transportation and a flexible schedule.
- Proficiency in documentation and reporting for tracking team performance and process improvements.
- A focus on delivering quality results, meeting deadlines, and achieving customer satisfaction.
- High school diploma or equivalent required; technical certifications or additional education in a related field is a plus.
- Previous experience in a leadership or training role within the field service or home improvement industry is highly preferred.