What are the responsibilities and job description for the Cashier position at Leadville Pump House Inc?
Description:
The Gas Station Cashier is the primary face of the business, responsible for delivering fast, friendly customer service while managing point-of-sale transactions. This role involves processing payments for fuel and convenience items, maintaining a clean and stocked storefront, and ensuring absolute compliance with legal regulations regarding age-restricted products.
Key Responsibilities
Customer Service & Sales
- Transaction Processing: Greet customers warmly and efficiently ring up purchases, including fuel, snacks, beverages, lotto tickets, and automotive products.
- Payment Handling: Accurately process cash, credit/debit cards, EBT, and mobile payments; provide correct change and receipts.
- Fuel Operations: Authorize and activate fuel pumps, manage prepayments, and clear pump errors or assist customers with fueling inquiries.
Store Upkeep & Inventory
- Stocking & Merchandising: Restock shelves, coolers, and tobacco fixtures throughout the shift. Rotate inventory using the First-In, First-Out (FIFO) method to ensure freshness.
- Daily Cleaning: Clean and sanitize counters, payment terminals, coffee stations, and restrooms. Ensure the outdoor fuel pump islands and trash bins are clean and clear of debris.
- Receiving Deliveries: Assist in logging and unpacking vendor deliveries, checking for accurate quantities and undamaged products.
Compliance & Safety
- Age Verification: Strictly verify identification for all age-restricted sales, including tobacco, vape products, lottery, and alcohol, ensuring full compliance with local and federal laws.
- Financial Accuracy: Count and verify the cash drawer at the start and end of every shift; document and report any discrepancies or shortages.
- Safety Protocols: Monitor the premises for unusual or suspicious behavior. Adhere to all safety guidelines regarding fuel emergencies and spill containment.
- Experience: Previous experience in retail, cash handling, or customer service is preferred but not required (on-the-job training is provided).
- Mathematical Skills: Basic math skills are essential for calculating totals, counting currency, and balancing the cash drawer.
- Communication: Strong verbal communication skills to interact positively with a diverse customer base and coordinate with team members.
- Physical Stamina: Ability to stand for long periods (up to 8 hours) and occasionally lift or move boxes weighing up to 30–50 lbs (such as beverage crates or ice bags).
- Schedule Flexibility: Willingness to work variable shifts, including early mornings, late nights, weekends, and holidays depending on station operating hours.
- Age Requirement: Must meet the minimum age legal requirement (often 18 or 21) necessary to sell alcohol and tobacco products in your specific jurisdiction.