Senior Manager, Corporate IT - 26-00543

Job Description

LeadStack Inc. is an award winning, one of the nation's fastest growing, certified minority owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title: Senior Manager, Corporate IT (W2 only)

Duration: 6 months

Location: Onsite — Austin, TX (5 days/week)

Pay Rate: $75/hr – $85/hr (W2)

Position Summary

We’re seeking a seasoned Senior Manager, Corporate IT to lead service delivery for enterprise IT across networking, identity and access management (IAM), service desk operations, collaboration tools, end-user computing, and cloud/SaaS platform administration. In this 6-month contract, you will modernize IT operations, eliminate technical debt, and establish scalable processes and KPIs to support engineering and corporate teams.

Responsibilities

• Lead day-to-day corporate IT service delivery for networking, IAM (SSO, MFA, lifecycle), service desk, end-user computing, collaboration platforms, and SaaS/cloud administration.
• Assess current-state infrastructure, identify technical debt and operational gaps, and deliver a prioritized modernization roadmap within the contract term.
• Define and drive SLAs, KPIs, service health monitoring, incident and escalation management, and RCA-driven problem resolution.
• Mentor and develop IT staff; instill a culture of ownership, accountability, and continuous improvement.
• Partner closely with engineering, R&D, and corporate stakeholders to align IT services to business needs.
• Manage Atlassian governance and licensing and optimize Microsoft 365 and related productivity platforms.
• Provide escalation leadership during major incidents and ensure timely communications and post-incident improvements.

Minimum Qualifications

• 12 years of progressive IT experience, with substantial experience leading technical teams.
• Proven success managing corporate IT operations and enterprise service delivery in technically sophisticated organizations.
• Track record modernizing IT environments and raising operational maturity and service quality.
• Working knowledge of enterprise networking, IAM (SSO, MFA, lifecycle), service desk operations, end-user computing, collaboration platforms, and cloud/SaaS administration.
• Hands-on experience administering Microsoft 365 and Atlassian product suites.
• Solid understanding of IT service management, incident response, escalation management, and continuous improvement practices.
• Excellent communication and stakeholder management skills; experience working with engineering and executive leadership.
• Demonstrated ability to build and lead high-performing technical teams and enforce operational accountability.

Preferred Qualifications

• Hands-on technical expertise in one or more infrastructure or enterprise IT domains (networking, endpoint, IAM, cloud).
• Prior experience supporting R&D, engineering, or highly technical organizations.
• Experience leading enterprise IT modernization, transformation, or technical debt-reduction programs.
• Familiarity with semiconductor or other deep-tech, fast-paced industries.

know more about current opportunities at LeadStack , please visit us on https://leadstackinc.com/careers/

Should you have any questions, feel free to call me on (513) 3184502 or send an email on waseem.ahmad@leadstackinc.com