Product Designer (UX/UI)

Job Title: UIX UX Designer Level 2/ Product Designer (UX/UI)

Location: 100% onsite at Blue Ash, OH, 45242

Job Duration: 20 Months with possibility of contract to hire

Pay Rate : $60-$80/hr on W2

Top 3 skills – Workshop facilitation, User research, UX Design Figma Design experience - Figma and AI are specific skills being looked for

Small Travel required – it’s within driving distance and would not be frequent to Louisville and Sothern Indiana during work hours. Might need contractor to drive there to observe technology, associates, and customers firsthand.

Job Description

This Product Designer role will support client’s Point of Sale initiative to modernize the checkout experience across different centers. The candidate will work as part of a Product Design team focused on end-user experience, data platform, and release enablement tool.

Key Responsibilities include:

• Conducting research with client’s wide range of end users to understand each audience’s unique needs and pain points
• Leading and facilitating collaborative workshops with large cross-functional groups, including attendees from Engineering, Product Management, Architecture, and Operations, to solve both experience and technical challenges
• Working closely with multiple development teams to provide upfront design direction, participate in agile ceremonies, and collaborate with Quality Engineering to ensure developed solutions align with the overall experience vision
• Building and maintaining UX artifacts such as personas, user journeys, and service blueprints to effectively illustrate the complexity of the point-of-sale ecosystem and its many touchpoints
• Understanding the role data (both qualitative and quantitative) plays in design, including how to effectively capture, synthesize, and apply it to make informed design decisions
• Demonstrating awareness of AI and a willingness to adopt emerging AI tools and workflows as part of the design process