Operations Coordinator

LeadsRift LLC is a lead generation and appointment-setting company that helps businesses build consistent sales opportunities through targeted outreach and organized follow-up. Our services support B2B and B2C clients through cold calling, email outreach, LinkedIn prospecting, appointment setting, CRM management, and related sales support activities.

As our client and campaign operations continue to grow, we are seeking a dependable, organized, and detail-oriented Operations Coordinator to support daily campaign execution, client coordination, team workflows, CRM administration, reporting, and general business operations.

Position Overview

The Operations Coordinator plays an important role in keeping client campaigns organized and ensuring that day-to-day operational activities move efficiently from setup through execution and reporting.

This position works closely with account, outreach, appointment-setting, and management teams to organize campaign requirements, maintain accurate client information, track activity and deadlines, coordinate team assignments, monitor CRM records, and follow up on outstanding operational tasks.

The Operations Coordinator also helps ensure that prospect information, campaign instructions, appointment details, and client updates are documented accurately and communicated to the appropriate team members.

The ideal candidate is highly organized, comfortable working with remote teams and digital platforms, and able to manage multiple client accounts and priorities simultaneously. Previous experience in operations, lead generation, sales support, CRM administration, or client services is helpful but not required. Training will be provided for the right candidate.

Key Responsibilities

• Support daily operations across lead generation and appointment-setting campaigns
• Coordinate workflow between client accounts, outreach teams, appointment setters, and management
• Assist with onboarding new client accounts and organizing campaign requirements
• Collect and organize client instructions, target-market information, campaign objectives, and other account details
• Maintain accurate client and campaign records
• Set up and update internal trackers, task lists, and workflow documentation
• Coordinate campaign launch activities and help ensure required information is available before outreach begins
• Maintain organized prospect and lead information within CRM and related systems
• Review records for missing, duplicate, or incomplete information
• Help maintain accurate lead status, follow-up information, notes, and appointment records
• Monitor campaign activity and identify tasks requiring follow-up
• Track deadlines, deliverables, and outstanding client requests
• Coordinate daily and weekly priorities with team members
• Assist with assigning or updating campaign-related tasks
• Help monitor outreach workflows across phone, email, LinkedIn, and other approved channels
• Ensure qualified leads and appointments are recorded and routed appropriately
• Verify appointment details before information is provided to clients
• Help coordinate calendar and appointment information
• Monitor rescheduled, canceled, or missed appointments and update records accordingly
• Support follow-up workflows for prospects and client accounts
• Communicate routine campaign updates to appropriate team members
• Assist with responding to operational questions from clients
• Help identify campaign issues, workflow delays, or data discrepancies
• Escalate time-sensitive or complex issues to management when appropriate
• Assist with preparing routine campaign activity and performance reports
• Organize lead counts, appointment information, outreach activity, and other operational data
• Maintain spreadsheets, dashboards, CRM records, and internal documentation
• Help ensure client-specific instructions are followed consistently
• Coordinate recurring meetings, campaign reviews, and internal check-ins when needed
• Support remote team communication and scheduling
• Assist with onboarding and workflow orientation for new team members
• Maintain process documents, templates, and campaign instructions
• Support quality-control reviews of lead and appointment information
• Protect client, prospect, and business information and follow established data-handling procedures
• Assist with additional client service, sales support, and operational projects as needed

Qualifications

• Strong organizational and time-management skills
• Excellent attention to detail and accuracy
• Dependable and consistent approach to assigned responsibilities
• Strong written and verbal communication skills
• Ability to manage multiple client accounts and priorities
• Comfortable working with remote and distributed teams
• Ability to maintain accurate CRM and operational records
• Strong follow-through and problem-solving skills
• Ability to identify missing or inconsistent information
• Comfortable using email, spreadsheets, calendars, video conferencing, and web-based business applications
• Ability to learn new CRM, outreach, and workflow-management systems
• Professional approach to client and team communication
• Ability to work independently while coordinating effectively with others
• Comfortable working in a deadline-driven environment
• Previous experience in operations, lead generation, sales support, client services, appointment setting, or administrative coordination is preferred but not required

Preferred Experience

Experience or familiarity with any of the following is helpful but not required:

• Operations coordination
• Lead generation
• Appointment setting
• B2B or B2C outreach
• Sales operations
• CRM systems
• Cold calling workflows
• Email outreach campaigns
• LinkedIn prospecting
• Lead qualification
• Calendar and appointment management
• Client account support
• Campaign reporting
• Data entry and record management
• Remote team coordination

What We Offer

• Training and ongoing operational support
• Hands-on experience with lead generation and sales operations
• Exposure to multiple industries and client campaigns
• Practical experience with CRM and campaign-management workflows
• Opportunity to develop client-service and operations coordination skills
• Experience working with remote teams and digital business systems
• Collaborative and performance-focused work environment
• Opportunities to take on additional responsibilities as skills and experience develop

Join Our Team

Successful lead generation depends on more than outreach alone. Accurate data, organized workflows, consistent follow-up, and clear communication are essential to keeping campaigns running effectively.

As an Operations Coordinator at LeadsRift LLC, you will help organize client accounts, coordinate campaign activities, maintain CRM records, track appointments and follow-ups, and support the teams responsible for delivering consistent outreach.

If you are organized, dependable, detail-oriented, and interested in sales operations and lead-generation workflows, we encourage you to apply.

Pay: $20.70 - $24.90 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $21 - $25