IAM Technology Director - IAM Delivery Lead Strategist

Truist

IT

Raleigh, NC, USA

Posted on Apr 17, 2026

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Language Fluency: English (Required)

Work Shift

1st shift (United States of America)

Job Grade

112

Please Review The Following Job Description

Position is responsible for leading Identity Access Management strategy and overseeing the delivery of high impact tactical solutions as an individual contributor, driving outcomes through expertise and influence rather than direct people management. This role provides the technical vision and guidance necessary to modernize Identity Governance and Administration technologies to improve security posture while ensuring all initiatives align with organizational priorities. The position works closely with high performing teams and fosters a culture of technical excellence and operational stability. Success in this role requires deep technical expertise combined with the ability to drive cross functional collaboration across the enterprise.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Align with IAM-wide priorities that define ‘our what’ that may change based on business need
• Consistently align with Truist Vision, Mission and Values and demonstrate ‘our how’ IAM works:
• Accountability: set expectations, hold teams accountable, check-in and provide feedback
• Remove ‘IAM Blinders’: take a Truist-wide approach to owning and resolving challenges
• Management System: establish and cascade a predictable schedule for team engagement
• Continuous Improvement: consistently seeking ways to get better
• Perform hiring, coaching, terminations, disciplinary action, and performance reviews to enable and maintain the strategy.
• Oversee operational and tactical plans in support of business objectives; develop departmental business cases to solve problems by making technical and financial tradeoffs.
• Apply a balance of 50% technical and 50% functional knowledge to deliver quality results.
• Design and implement the identity management and access control strategy on time and within budget:
• Formal Services Level Agreements (SLAs)
• Workforce strategy blend of 30% onshore and 70% offshore that is comprised of 30% teammate, 60% vendor managed service, and 10% time and material contract workers
• Improve the user experience and reduce the turnover of critical resources
• Proactively engage with stakeholders to make them aware and willing to adopt our solutions, which includes managing up, out, and down to avoid surprises and position our solutions to be successful.
  

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent
• 10 years’ technical experience working in the identity and access management control function
• 10 years’ experience as a 1st line manager
• 10 yeas’ experience in tactical planning and execution
• 10 years managing simple and structured work
• 5 years managing complex and unstructured work
• 5 years’ experience leading diverse teams, such as teammates, contract workers, onshore, offshore resources, and/or managed services
• 5 years’ experience and expert-level technical knowledge of product knowledge and processes for specific IAM areas (e.g., Active directory, RACF, Idaptive, CyberArk, PRIVA, Oracle OIM, Persistent Ignite)
• 5 years’ experience and basic functional knowledge of tools and processes for the broader IAM capability
• 5 years’ experience and intermediate-level strength in soft skills and interpersonal communications
• 5 years’ technical experience working for a top 10 US bank
• 5 years’ experience collaborating with the following functions: a) infrastructure b) application development c) application support d) business unit risk management e) technology risk f) audit and g) external auditors
• 3 years’ experience collaborating with the following peer functions in corporate cyber security
• 3 years’ experience managing the remediation of regulatory matters and internal findings
• 2 years’ experience in strategic planning and applying industry best practices to operations (NIST, FFIEC)
  
  

Preferred Qualifications

• Understand multiple approaches to designing IAM technical solutions
• Experience in waterfall and agile project management methodologies
• Experience managing contracts for IAM managed service providers
• CISSP Certification
• Master’s degree or MBA and ten years of experience or an equivalent combination of education and work experience
• CISSP Certification
• Certification in project management methodology (CAPM, PMP, PgMP, CSM, etc.) helpful
• Banking or financial services experience
• Other security certifications (e.g. CCNA Security, GSEC, GCED, GPPA, etc.)
• Other technical Certifications (e.g. CCNA, RHCE, MCSE, etc.)
• This position is onsite, office-centric (5 days a week), based in a Truist core location:
• North Carolina: Charlotte/Raleigh/Wilson/Greensboro
• Georgia: Atlanta
• Virginia: Richmond
  
  

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

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