Loan Officer Assistant

Loan Officer Assistant (Remote)

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Position Summary

LeaderOne Financial is seeking an experienced Loan Officer Assistant to support loan officers with day-to-day operations, customer communication, and loan processing coordination.

This role works closely with Loan Officers, Processors, Clients, Realtors, Builders, and third-party vendors. The ideal candidate brings strong time management skills, exceptional communication, attention to detail, and working knowledge of mortgage guidelines.

Bilingual (English/Spanish) skills are required to support our diverse customer base.

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Key Responsibilities

• Support loan officers in managing active loan files

• Communicate regularly with clients, internal teams, and external partners

• Assist with file structuring, documentation, and submission

• Help request, track, and clear loan conditions

• Maintain accurate records and ensure compliance with guidelines

• Provide exceptional customer service throughout the loan process

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Basic Requirements

• High school diploma or equivalent

• Ability to work full-time (40 hours/week)

• Minimum 2 years of mortgage experience (processing, origination, or combination)

• Proficiency in DU/DO and LP

• Working knowledge of investor guidelines

• Experience with Encompass LOS

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Strong communication (verbal and written)

• Detail-oriented with strong organizational and time management skills

• Self-motivated and able to work independently

• Ability to meet deadlines in a fast-paced environment

• Willingness to complete required regulatory and compliance training

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Preferred Qualifications

• NMLS license (strongly preferred but not required at hire)

• 2 years in mortgage loan processing

• Experience analyzing credit, income, and assets

• Knowledge of Fannie Mae, FHA, VA, and USDA guidelines

• Experience running DU, LP, and GUS

• Ability to stack, submit files, and clear conditions

• Bilingual (English/Spanish)

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Compensation & Benefits

Pay will be based on factors such as experience, skills, and geographic location, where applicable.

Benefits for full-time employees include:

• 401(k) with company match

• Medical, dental, and vision insurance

• Life and disability insurance

• Paid time off (PTO) and paid holidays

• Bonus opportunities

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Schedule

• Full-time

• Monday to Friday

• 8-hour shift

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Work Location

Remote – Local office location (optional)

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Equal Employment Opportunity Statement

LeaderOne Financial Corporation is an equal opportunity employer and makes employment decisions based on qualifications, merit, and business needs. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.

Send DM or email: Paulinegarcia@leader1.com